RtfFormatProvider.import is taking so much time

2 posts, 0 answers
  1. satya
    satya avatar
    5 posts
    Member since:
    Dec 2014

    Posted 03 Dec 2014 Link to this post

    Hi ,

    I was trying to import the data using RTFFormatProvider.import(string) method.
    It is taking so much time to execute this.
    The parameter which i was passing has more than 5Lakhs characters.
    Do we have any alternative or something else to improve this performance.

    Note:I am getting data from the above method but the only thing is taking so much time.

    Could you pls throw your thoughts on this.
  2. Todor
    Admin
    Todor avatar
    168 posts

    Posted 05 Dec 2014 Link to this post

    Hello satya,

    It is a bit hard for us to find what causes the issue only by information you provided. 

    Please, can you open a support ticket and send us the document which causes the slower import? In this way we can be much more effective in our help. You can also see the Performance help article for further reference.

    Looking forward to your reply.

    Regards,
    Todor
    Telerik
     

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