Re: [Helpdesk] Re: Problem - invalid product key (ticket #15796)

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  1. Guest
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    Feb 2012

    Posted 11 Jun 2012 Link to this post

    This is a follow-up to your previous request #15796 "Problem - invalid product key" Hi Soren, I am looking to view "Unique" product opens and Features use. At the moment I am only seeing Total for everything. How do I see Unique? Example: If one user opens the product 15 times in one day...it should only be counted one time in your application. Same for Features usage. Thanks! -- Stephan Touizer [1]stephan@equityfeed.com
  2. Guest
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    506 posts
    Member since:
    Feb 2012

    Posted 11 Jun 2012 Link to this post

    Hi Stephan You are correct that by default, we show summarized usages in our chart. You can change this to show unique users instead (so the one user opening the app 15 times only count as 1) by looking at the bottom of our app. There is a filter called User which can by switched on in order to count daily unique users instead of daily summarized usages. Hope this helps otherwise you are more than wellcome to post followup questions. Regards Soren EQATEC Team
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