RadMenu Error, not showing child items on hover

11 posts, 0 answers
  1. Charles_Pine
    Charles_Pine avatar
    3 posts
    Member since:
    Sep 2013

    Posted 04 Mar 2014 Link to this post

    Hello Telerik Team,

    I need ur help please, my team and I have an issue with the RadMenu,  sometimes when we enter to our web app the RadMenu doesnt show the child ítems when hover it, instead puts a "#" at the end of url  and after that none of the menú buttons Works, we have to close the tab and enter again to the site in order to make it work, how can we fix this? we have tried using the property ClickToOpen="True" but still doesnt work. Our dlls versión is 2013.3.1324.45 and this happens with IE 10 or 11 and sometimes with Chrome.


    Also I got another question, we want to use the menú on IE 7 is there any chance that exists compatiblity or some property to make it work with that versión?.

    I attached an image in order to be more clear about the issue we are having .

    Thanks in advance.

    Kind Regards

    Charles Pine









  2. Charles_Pine
    Charles_Pine avatar
    3 posts
    Member since:
    Sep 2013

    Posted 04 Mar 2014 Link to this post

    I found the solution ,when the menú is charged it connects with this address http://aspnet-scripts.telerikstatic.com/ to charge somescripts and since my server doesnt have and internet connection, it never got connected to that URL, thats why the menú ítems never were showed , to prevent the connection  I had to modify the value of the next keys on the web.config, switching them from Enable to Disabled, and after that it worked perfectly. 

    ​ <add key="Telerik.ScriptManager.TelerikCdn" value="Enabled" />
    <add key="Telerik.StyleSheetManager.TelerikCdn" value="Enabled" />


    <add key="Telerik.ScriptManager.TelerikCdn" value="Disabled" />
    <add key="Telerik.StyleSheetManager.TelerikCdn" value="Disabled" />


    Still, Can u help me please, telling me if there's a way to use the RadMenu on IE 7?

    Thanks.

    Charles Pine
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Hristo Valyavicharski
    Admin
    Hristo Valyavicharski avatar
    975 posts

    Posted 07 Mar 2014 Link to this post

    Hi Charles,

    The issue you have experienced must be related to your code. RadMenu works normal on IE7. You can test it here. If you attach a sample project we will look into it.

    Regards,
    Hristo Valyavicharski
    Telerik

    DevCraft Q1'14 is here! Watch the online conference to see how this release solves your top-5 .NET challenges. Watch on demand now.

  5. Viktor
    Viktor avatar
    4 posts
    Member since:
    Sep 2012

    Posted 13 Mar 2014 Link to this post

    Hello Charles_Pine,

    ich habe the same Problem. Still when I disable These two keys it doesn't work. Does someone have other solutions?

    Thanks
  6. Hristo Valyavicharski
    Admin
    Hristo Valyavicharski avatar
    975 posts

    Posted 18 Mar 2014 Link to this post

    Hi Viktor,

    Please paste your code here, so we can take a look.

    Regards,
    Hristo Valyavicharski
    Telerik
     

    DevCraft Q1'14 is here! Watch the online conference to see how this release solves your top-5 .NET challenges. Watch on demand now.

     
  7. Viktor
    Viktor avatar
    4 posts
    Member since:
    Sep 2012

    Posted 18 Mar 2014 in reply to Hristo Valyavicharski Link to this post

    Hi Hristo,

    some additional Infos. When I starting the site on my machine from Visual Studio everything works fine on every Browser. When I start my IE Browser and call the URL from the Server the menu doesnt work but it worked on my machine.

    here the code:

    <div id="nav_menu">
                    <telerik:RadMenu ID="RadMenu1" runat="server">
                            <Items>
                                <telerik:RadMenuItem runat="server" Text="Startseite"
                                    NavigateUrl="~/index.aspx">
                                </telerik:RadMenuItem>
                                <telerik:RadMenuItem runat="server" Text="Tickets">
                                    <Items>
                                        <telerik:RadMenuItem runat="server" Text="offene Tickets"
                                            NavigateUrl="~/openTickets.aspx">
                                        </telerik:RadMenuItem>
                                        <telerik:RadMenuItem runat="server" Text="geschlossene Tickets"
                                            NavigateUrl="~/closedTickets.aspx">
                                        </telerik:RadMenuItem>
                                        <telerik:RadMenuItem runat="server" Text="Ticket anlegen"
                                            NavigateUrl="~/newTicket.aspx">
                                        </telerik:RadMenuItem>
                                        <telerik:RadMenuItem runat="server" Text="Alle Tickets"
                                            NavigateUrl="~/allopenTickets.aspx">
                                        </telerik:RadMenuItem>
                                    </Items>
                                </telerik:RadMenuItem>
                                <telerik:RadMenuItem runat="server" Text="Kundendaten">
                                    <Items>
                                        <telerik:RadMenuItem runat="server" NavigateUrl="~/customer.aspx"
                                            Text="Mitarbeiter">
                                        </telerik:RadMenuItem>
                                        <telerik:RadMenuItem runat="server" NavigateUrl="~/lizenzen.aspx"
                                            Text="Lizenzen">
                                        </telerik:RadMenuItem>
                                        <telerik:RadMenuItem runat="server" NavigateUrl="~/software.aspx"
                                            Text="Software">
                                        </telerik:RadMenuItem>
                                    </Items>
                                </telerik:RadMenuItem>
                                <telerik:RadMenuItem runat="server" Text="Teamviewer" NavigateUrl="http://www.ftp-zugang.de/download/support/fernwartung.exe">
                                </telerik:RadMenuItem>
                            </Items>
                        </telerik:RadMenu>
     
    </div>


    and here the web.config

    <appSettings>
        <add key="Telerik.ScriptManager.TelerikCdn" value="Disabled"/>
        <add key="Telerik.StyleSheetManager.TelerikCdn" value="Disabled"/>
      </appSettings>
      <system.web>
        <compilation debug="true" targetFramework="4.0">
          <assemblies>
            <add assembly="System.Design, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
            <add assembly="System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
            <add assembly="System.Speech, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
          </assemblies>
        </compilation>
        <pages>
          <controls>
            <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI"/>
          </controls>
        </pages>
        <httpHandlers>
          <add path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" validate="false"/>
          <add path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" validate="false"/>
          <add path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" validate="false"/>
          <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" validate="false"/>
          <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false"/>
        </httpHandlers>
        <httpModules>
          <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule"/>
          <add name="RadCompression" type="Telerik.Web.UI.RadCompression"/>
        </httpModules>
      </system.web>
      <system.webServer>
        <validation validateIntegratedModeConfiguration="false"/>
        <modules runAllManagedModulesForAllRequests="true">
          <remove name="RadUploadModule"/>
          <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" preCondition="integratedMode"/>
          <remove name="RadCompression"/>
          <add name="RadCompression" type="Telerik.Web.UI.RadCompression" preCondition="integratedMode"/>
        </modules>
        <handlers>
          <remove name="ChartImage_axd"/>
          <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode"/>
          <remove name="Telerik_Web_UI_SpellCheckHandler_axd"/>
          <add name="Telerik_Web_UI_SpellCheckHandler_axd" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler" verb="*" preCondition="integratedMode"/>
          <remove name="Telerik_Web_UI_DialogHandler_aspx"/>
          <add name="Telerik_Web_UI_DialogHandler_aspx" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler" verb="*" preCondition="integratedMode"/>
          <remove name="Telerik_RadUploadProgressHandler_ashx"/>
          <add name="Telerik_RadUploadProgressHandler_ashx" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" verb="*" preCondition="integratedMode"/>
          <remove name="Telerik_Web_UI_WebResource_axd"/>
          <add name="Telerik_Web_UI_WebResource_axd" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" preCondition="integratedMode"/>
        </handlers>
      </system.webServer>










  8. Hristo Valyavicharski
    Admin
    Hristo Valyavicharski avatar
    975 posts

    Posted 21 Mar 2014 Link to this post

    Hi Viktor,

    This code is working perfectly on all browsers. Please tell us what are the exact steps to reproduce the issue.

    Regards,
    Hristo Valyavicharski
    Telerik
     

    Build cross-platform mobile apps using Visual Studio and .NET. Register for the online webinar on 03/27/2014, 11:00AM US ET.. Seats are limited.

     
  9. Viktor
    Viktor avatar
    4 posts
    Member since:
    Sep 2012

    Posted 25 Mar 2014 in reply to Hristo Valyavicharski Link to this post

    Hi Hristo,

    I cant tell you the exact steps to reproduce. Maybe this will help you out.

    the site where it wont work is a https site included a certifacte.

    Is it possible to write you an email? I would send you Login informations. maybe you can see it then what happens.

    Viktor
  10. Hristo Valyavicharski
    Admin
    Hristo Valyavicharski avatar
    975 posts

    Posted 28 Mar 2014 Link to this post

    Hi Viktor,

    You can write to support@telerik.com and refer this post.

    Regards,
    Hristo Valyavicharski
    Telerik
     

    Build cross-platform mobile apps using Visual Studio and .NET. Register for the online webinar on 03/27/2014, 11:00AM US ET.. Seats are limited.

     
  11. Viktor
    Viktor avatar
    4 posts
    Member since:
    Sep 2012

    Posted 20 May 2014 in reply to Hristo Valyavicharski Link to this post

    Hi Hristo,

    sorry for the late answer. I sended a mail at Support.

    thanks
  12. Boyan Dimitrov
    Admin
    Boyan Dimitrov avatar
    1746 posts

    Posted 23 May 2014 Link to this post

    Hello,

    Thank you for the provided credentials.

    While I was inspecting the provided live URL I noticed that there is a JavaScript error thrown Unable to get property 'PageRequestManager' of undefined or null reference. Could you please try the approach described in this sticky note?




    Regards,
    Boyan Dimitrov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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