Radalert issuse

[Pravallika]

Hai All,


i have a radwindow , whose content is loading from an aspx page, in that i have a norma textboxes and buttons when i click a save button in my radwindow page
i am showing radlalert using radajaxmanager i.e

RadAjaxManager1.ResponseScripts.Add(@"radalert('my message !', 330, 210);");

instead of radajaxmanger1 we even used radwindowmanager1 , propblem is when we run our application in internet explorer we get below exception in telerik.web.ui.scriptwebresource.axd
SCRIPT5007: Unable to get property 'toLowerCase' of undefined or null reference 
Telerik.Web.UI.WebResource.axd, line 3240 character 1 in the below line 
 if(d&&d.tagName.toLowerCase()!="body")

please help!!

[Marin Bratanov]

Hello,

The following KB article discusses this problem and offers solutions: http://www.telerik.com/support/kb/aspnet-ajax/window/details/opening-a-modal-radwindow-on-page-load-inside-radwindow-under-ie9-and-ie10.


Regards,

Marin Bratanov
Telerik

 

 

[Khushboo]

Hi Marin,
The solution that u gave is to open a radwindow inside a radwindow... what i am asking is when i show a radalert using code behind i.e
   RadWindowManager1.RadAlert("Task CreatedSuccess", 300, 150, "Alert Message", "", ""); it works fine in chrome, in ie it shows radlert preoperly but before it shows it throws an exception
 SCRIPT5007: Unable to get property 'toLowerCase' of undefined or null reference 
Telerik.Web.UI.WebResource.axd, line 3240 character 1 in the below line 
 if(d&&d.tagName.toLowerCase()!="body")

[Shinu]

Hi Khushboo,

Unfortunately I couldn't replicate the issue at my end. Take a look into the sample code snippet which works fine at my end.

ASPX:

<telerik:RadWindowManager ID="RadWindowManager1" runat="server">
</telerik:RadWindowManager>
<telerik:RadButton ID="rbtnOpenWin" runat="server" Text="Show Alert" OnClick="rbtnOpenWin_Click">
</telerik:RadButton>

C#:

protected void rbtnOpenWin_Click(object sender, EventArgs e)
{
    RadWindowManager1.RadAlert("Alert Window", 200, 200, "RadAlert", null);
}

Please have a look into the following forum thread discuss about the same error.
http://www.telerik.com/forums/random-error-in-radalert#WeHl645ry0uiOskAJKyPVA

Please provide one sample code where I can replicate the issue for further help.
Thanks,
Shinu.

[Khushboo]

Hi shinu,

can u put ur codes inside a radwindow  and then check in IE if its working?

[Shinu]

Hi Khushboo,

Please have a look into the sample code snippet which works fine at my end.

ASPX:

<telerik:RadWindowManager ID="RadWindowManager1" runat="server">
</telerik:RadWindowManager>
<telerik:RadButton ID="rbtnOpenWindow" runat="server" Text="Click" AutoPostBack="false"
    OnClientClicked="openWindow">
</telerik:RadButton>
<telerik:RadWindow ID="rwindowAlertWindow" runat="server">
    <ContentTemplate>
        <telerik:RadButton ID="rbtnShowAlert" runat="server" Text="Show Alert" OnClick="rbtnShowAlert_Click">
        </telerik:RadButton>
    </ContentTemplate>
</telerik:RadWindow>

C#:

protected void rbtnShowAlert_Click(object sender, EventArgs e)
{
    RadWindowManager1.RadAlert("Alert Window", 200, 200, "RadAlert", null);
}

JavaScript:

function openWindow(sender, args) {
    $find("<%=rwindowAlertWindow.ClientID%>").show();
}

Please provide your code if it doesn't help.
Thanks,
Shinu.

[Khushboo]

Master Page.aspx

<telerik:RadWindow ID="RadWindow1" runat="server" Skin="WebBlue" Behaviors="Close,Maximize,Move,Minimize" Modal="false"
                   EnableShadow="true"
                    KeepInScreenBounds="true" Width="1000px" Height="480px">
                </telerik:RadWindow>

 <telerik:RadButton ID="RadButton1" runat="server" Width="20" Height="20" ToolTip="Settings" OnClientClicked="openRadWindowSettings" AutoPostBack="false">

                                                            </telerik:RadButton>
 function openRadWindowSettings(sender, args) {

                $find("<%= RadButton1.ClientID %>").setUrl("../../aspx/WebAppl/Default.aspx");
                $find("<%= RadButton1.ClientID %>").show();


            }

Default.aspx:

<telerik:RadScriptManager runat="server" ID="RadScriptManager1" EnablePageMethods="true" >
           <Scripts>

    </Scripts>
        </telerik:RadScriptManager>
        <telerik:RadWindowManager ID="RadWindowManager1" Skin="WebBlue" runat="server" >
        </telerik:RadWindowManager>
     <telerik:RadTabStrip runat="server" MultiPageID="mpPageView" Width="100%" ID="tabTest"
                                        Skin="Sitefinity" Style="padding-left: 0px; padding-top: 0px;">
                                        <Tabs>
                                            <telerik:RadTab runat="server" Value="t4" Text="TAB1" ForeColor="Black" Font-Bold="true"
                                                PageViewID="pvTab1" Selected="true" Font-Size="11px" />
                                            <telerik:RadTab runat="server" Value="tabConfig" Text="TAB2" ForeColor="Black"
                                                Font-Bold="true" PageViewID="pvTab2" Font-Size="11px" />


                                        </Tabs>
                                    </telerik:RadTabStrip>

 <telerik:RadMultiPage runat="server" ID="mpPageView" SelectedIndex="0">
                                        <telerik:RadPageView runat="server" ID="pvTab1">


  <telerik:RadAjaxPanel ID="pnl" Width="100%" runat="server">
<table style="background-color: #FFFFFF; color: Black; width: 100%;">
                                                                        <tr style="width: 100%;">

                                                                            <td  style="width: 50%;">
                                                                                <asp:Label ID="lbl1" runat="server" Text="Label Name"></asp:Label>
                                                                            </td>

                                                                            <td  style="width: 50%;">

                                                                                <asp:TextBox ID="tb1" Width="95%" runat="server"></asp:TextBox>

                                                                            </td>

                                                                        </tr>

                                                                        <tr>
                                                                            <td  style="width: 50%;">
                                                                                <asp:Label ID="lbl2" runat="server" Text="Label2"></asp:Label>
                                                                            </td>

                                                                            <td  style="width: 50%;">

                                                                                <asp:TextBox ID="tb2" Width="95%" runat="server"></asp:TextBox>

                                                                            </td>
                                                                        </tr>
 <tr>
                                                                <td colspan="2">
                                                                    <telerik:RadButton ID="rbtnSave" runat="server"  Text="Save"
                                                                        ToolTip="Save" OnClick="rbtnSave_Click">
                                                                        <Icon PrimaryIconCssClass="rbSave" PrimaryIconLeft="4" PrimaryIconTop="4"></Icon>
                                                                    </telerik:RadButton>
</tr>

</table>
 protected void rbtnSave_Click(object sender, EventArgs e)
        {
  RadWindowManager1.RadAlert("Message", 300, 150, "Alert Message", "", "");
}

[Shinu]

Hi Khushboo,

In order to open a new page on the click of RadButton configured as StandardButton, you have to handle the client-side event OnClientClicking. In this event open the URL speicfied in the NavigateUrl property using JavaScript. Please do the following modification in your Master Page. The code for calling RadAlert is working fine at my end.

ASPX:

<telerik:RadButton ID="RadButton1" runat="server" Width="20" Height="20" ToolTip="Settings" OnClientClicking="openRadWindowSettings" AutoPostBack="false" Text="Open" NavigateUrl="Default2.aspx">
</telerik:RadButton>

JavaScript:

function openRadWindowSettings(sender, args) {
    window.location = sender.get_navigateUrl();
    args.set_cancel(true);
}

Thanks,
Shinu.