Hello again Mike,
Thank you for your suggestion about having another customer role, namely Telerik Approved Poster. Actually, the current Most Valuable Professional role comes very close as we have trust in our MVPs. We award the telerik Most Valuable Professional badge to people who have shown extensive knowledge of telerik and its products. These are recognized individuals who, in their greater part, have contributed significantly to the development of a strong community and have a good understanding of what telerik is doing.
MVPs help our clients in Forums, provide us with suggestions for product and service improvements, present telerik products on conferences, and help us when times get tough, such as before releases. From our perspective, the MVPs have the necessary credibility and authority.
Forum's main purpose is sharing your telerik experience with the public, and asking questions with the hope that someone will respond faster than tech support will. We usually do not follow up in Forums where one user has addressed someone else's concern in a proper manner, or when a client has solved his problem, either with our help, or with someone else's. I'd like to make a strong point that if we find information in the Forums to be misleading, inaccurate, or wrong, we always follow up and provide the proper advice and information, ultimately clearing any confusion. We review absolutely all Forum posts, just as we do all tickets (including the closed ones), so your question will not go unnoticed and will be replied to in a timely manner.
If you feel that anyone, be it an MVP or someone else, provides inappropriate information, please e-mail me at vpetev [AT] telerik dot com or by opening a new support ticket. I will be happy to address your concern.
Still, your idea is interesting and we will keep it in mind in case other customers voice the same concerns.
Client Service Director
the telerik team