Publish to App Store is unavailable

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  1. Telerik Admin
    Telerik Admin avatar
    1679 posts
    Member since:
    Oct 2004

    Posted 05 Sep 2014 Link to this post

    You cannot publish in the App Store. After you provide your login credentials for iTunes Connect, AppBuilder cannot locate an app record that is in the Waiting for Upload state.

    Apple has introduced a breaking change in its latest update to iTunes Connect which affects all AppBuilder users. You cannot publish any builds created with AppBuilder to the App Store via AppBuilder or manually via the Application Loader.

    Unfortunately, at this stage there is no known workaround. Nevertheless, the AppBuilder team is working on providing a fix with the upcoming release, planned for the second week of September 2014.
  2. Telerik Admin
    Telerik Admin avatar
    1679 posts
    Member since:
    Oct 2004

    Posted 05 Sep 2014 Link to this post

    UPDATE: We have identified a workaround for the App Store publishing matter. Here it is:

    1. Verify that you have configured the CFBundleShortVersionString key in your Info.plist.
      For more information, see Missing the required key: CFBundleShortVersionString.
    2. Run the Publish wizard and rebuild your app.
    3. Download your application package.
    4. On an OS X system, upload the application package via Application Loader.
      For more information, see Using Application Loader.

    Note that, after the upload completes, you need to submit your app for review from iTunes Connect. Because of an issue with iTunes Connect and legacy binary statuses, if your app record is in the Waiting for Upload state, you will not be able to submit it for review and proceed with the publishing process.

  3. Iva
    Iva avatar
    6 posts
    Member since:
    May 2013

    Posted 11 Sep 2014 Link to this post

    This issue is now resolved in the Telerik AppBuilder 2.5 release.

    For more information, check the release notes. Please, note that if you have modified your CFBundleShortVersionString key, you might need to update your Info.plist again.
  4. Telerik Admin
    Telerik Admin avatar
    1679 posts
    Member since:
    Oct 2004

    Posted 29 Sep 2014 Link to this post

    As the issue has been reopened recently, the AppBuilder team applied changes to the publishing feature on another environment. Please, perform the following steps on your side and see if the iOS publish will succeed:
    1. Open an incognito browsing session.
    2. Navigate to and log in with your credentials.
    3. Then, in the same browser navigate to This is a copy of the AppBuilder integrated cloud environment, that has the fixes for the publish feature applied to it.
    4. Try to publish your application from there.

    We expect that you should be able to publish successfully from this environment. However, if error occurs please provide the support team with a Fiddler log for the whole process in a separate support ticket. Note that, the support ticket is strictly confidential and as a private communication channel, it is save to send your Fiddler logs there. Any other communication channels (e.g. Forums) could lead to sensitive information leak and we do not recommend them.

  5. Kaloyan
    Kaloyan avatar
    871 posts

    Posted 21 Oct 2014 Link to this post

    The malfunction has been fixed on our live environment. Please, contact our support if you are still experiencing issues with the AppBuilder publishing feature.

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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