Printing from RadEditor in ie 11 not working

5 posts, 0 answers
  1. Morgan
    Morgan avatar
    16 posts
    Member since:
    Jul 2012

    Posted 15 Mar 2015 Link to this post

    I have an issue when attempting to print from the RadEditor in IE11.  
    The print button opens the standard print dialog box - which prints the entire web page - not the contents of the radeditor in either div or iframe contentmode.
    In Chrome it works fine - it opens a preview page which prints the contents as expected.
    I have attempted to use togglefullscreen to send the radeditor into full screen mode - but it only expands as far as the bounds of the table cell it is contained within, in chrome in works fine and expands to full page as expected - but can't use this option it seems in IE.

    is there any trick to allowing RadEditor to open the print preview dialog in ie, and to preview just the contents of the radeditor, and also ensure that the togglefullscreen mode expands to cover the entire screen??

    thanks.  M.
  2. Morgan
    Morgan avatar
    16 posts
    Member since:
    Jul 2012

    Posted 15 Mar 2015 in reply to Morgan Link to this post

    And sorry - the title is misleading on this post.  I should have put not working properly - as opposed to not working at all.  :)
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  4. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 16 Mar 2015 Link to this post

    Hi Morgan,

    The print button in the toolbar plainly utilizes the print functionality of the browser, therefore, it cannot be extended. 

    As for DIV mode, it is expected the whole page to be printed, as there is no iframe to which the print method to be called.

    Using the iframe mode, printing should be working, also, toggle full screen. Testing with this online demo--http://demos.telerik.com/aspnet-ajax/editor/examples/overview/defaultcs.aspx--I am unable to reproduce the issue.

    Regards,
    Ianko
    Telerik
     

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  5. Morgan
    Morgan avatar
    16 posts
    Member since:
    Jul 2012

    Posted 22 Mar 2015 in reply to Ianko Link to this post

    Thanks Ianko - will try the solution, but pretty sure I already gave the iframe version a go.  As I said - in chrome works fine.  its ie11.
  6. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 24 Mar 2015 Link to this post

    Hi Morgan,

    Are you able to reproduce the issue with the provided demo--http://demos.telerik.com/aspnet-ajax/editor/examples/overview/defaultcs.aspx? The RadEditor there is with iframe mode, and I am unbel to reproduce it under IE11.

    Regards,
    Ianko
    Telerik
     

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