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"object doesn't support this property or method add event listener"

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harsh asked on 20 Jun 2014, 12:53 PM

addeventlistnererror.png

Hi,
I am developing an hybrid app for ios, windows and android device. When i run app in android and ios my app will run smoothly but when i start the app in windows phone 8 (Nokia Lumia 520) i get a white screen and when i debug it ,I get this error message:

"object doesn't support this property or method add event listener"

Please find the error attached.

Can any one tell me the reson why i am getting this issue and how to resolve it?
This is something really very urgent so please reply me ASAP.
Thanks in advance!

4 Answers, 1 is accepted

Accepted

answered on 24 Jun 2014, 03:56 PM

Hi harsh,

Thank you for reporting this.

I believe this is due to an issue in AppBuilder that prevents Windows Phone applications to install successfully after the first deploy. Could you check if manual uninstall of the app will provide a temporary workaround? To do this, please follow the next steps:

On the actual device, uninstall the faulty application.
Then, inside AppBuilder, Build and Deploy the application on the actual device again.
Check if it works as expected.

If this solves the issue, you will have to do it every time, as the bug comes from the automatic uninstall process that AppBuilder provides.

Further, we are aware of that bug and a fix for it is already made. We plan to include it with the next official AppBuilder release, planned for this week.

I hope this helps.

Regards,
Kaloyan
Telerik

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answered on 24 Jul 2014, 06:52 AM

Hi harsh,

As I am not aware of details, I would suggest you to check if applying data-use-native-scrolling="true" on your wrapper element will fix the issue. Here is a sample:

<div data-role="view" data-use-native-scrolling="true">

<div style="height: 2000px;">Tall element - this view has native scrolling</div>

</div>

If this is not helping, I will need some more information about the matter. Like, what are the faulty elements and the code associated with them.

I hope this helps.

Regards,
Kaloyan
Telerik

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.