Not Authorized error

3 posts, 0 answers
  1. Vedran
    Vedran avatar
    2 posts
    Member since:
    Jun 2012

    Posted 25 Jun 2012 Link to this post

    During first launch of Icenium Graphite, I accidentally loged in with wrong Google account. Now i can't login with right one. When I click on  Google as a login choice it automatically attempts to login with previously given credentials, without option to enter username & password of right account. It ends with "Not Authorized" error and message "You are not authorized". However, I can login fine on Icenium Mist. Reinstallation did not solve problem.
  2. sdobrev
    sdobrev avatar
    54 posts
    Member since:
    Sep 2012

    Posted 25 Jun 2012 Link to this post

    Hi Vedran,

    Icenium Graphite uses hosted IE control for the login process. This means that if you want to log out from your currently used Identity Provider (Google) in Graphite you should open IE and log out from Google using it. Can you please try this out?
  3. Vedran
    Vedran avatar
    2 posts
    Member since:
    Jun 2012

    Posted 25 Jun 2012 Link to this post

    Yes, that really helped me. Thank you.
Back to Top