No new log-data for 4 days

5 posts, 0 answers
  1. Guest
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    Feb 2012

    Posted 07 May 2013 Link to this post

    Hi, We haven't recived any new log data for the past 4 days. Can you look into this issue? //Christian
  2. Guest
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    Feb 2012

    Posted 07 May 2013 Link to this post

    Hi Christian I'm looking into the issue right now, will get back to you when I know what is going on /Soren EQATEC Team
  3. Guest
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    Feb 2012

    Posted 07 May 2013 Link to this post

    Hi again Seems our aggregating service hot an issue with one of your feature values and failure on that count. I've adjusted and run the aggregation again and you should see your data in the dashboard again /Soren EQATEC Team
  4. Guest
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    Feb 2012

    Posted 07 May 2013 Link to this post

    Is there something we can do at our end to prevent this?
  5. Guest
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    Feb 2012

    Posted 07 May 2013 Link to this post

    Hi Christian Unfortunately not, we have an outstanding issue in our aggregation engine where we under certain conditions hit an arithmetic overflow. We are currently looking for ways of working around the issue. /Soren EQATEC Team
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