This is a migrated thread and some comments may be shown as answers.

No new log-data for 4 days

4 Answers 28 Views
General discussion
This is a migrated thread and some comments may be shown as answers.
This question is locked. New answers and comments are not allowed.
Guest
Top achievements
Rank 1
Guest asked on 07 May 2013, 09:27 AM
Hi, We haven't recived any new log data for the past 4 days. Can you look into this issue? //Christian

4 Answers, 1 is accepted

Sort by
0
Guest
Top achievements
Rank 1
answered on 07 May 2013, 09:27 AM
Hi Christian I'm looking into the issue right now, will get back to you when I know what is going on /Soren EQATEC Team
0
Guest
Top achievements
Rank 1
answered on 07 May 2013, 09:27 AM
Hi again Seems our aggregating service hot an issue with one of your feature values and failure on that count. I've adjusted and run the aggregation again and you should see your data in the dashboard again /Soren EQATEC Team
0
Guest
Top achievements
Rank 1
answered on 07 May 2013, 09:27 AM
Is there something we can do at our end to prevent this?
0
Guest
Top achievements
Rank 1
answered on 07 May 2013, 09:27 AM
Hi Christian Unfortunately not, we have an outstanding issue in our aggregation engine where we under certain conditions hit an arithmetic overflow. We are currently looking for ways of working around the issue. /Soren EQATEC Team
Tags
General discussion
Asked by
Guest
Top achievements
Rank 1
Answers by
Guest
Top achievements
Rank 1
Share this question
or