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Modal ToolTip Appears but grayed out

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ToolTip
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Felipe Saldana
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Felipe Saldana asked on 22 Apr 2009, 05:12 PM
I have a modal tooltip that I dsiplay from client side code.

The tool tip displays in the fore front with the rest of the screen grayed out (modal) in FireFox, Safari and Chrome.

In IE the tool tip does display but it appears grayed out like the rest of the page and not in the fore front.

This is a fairly complex setup with a user control being used inside MasterPages.

Is there anyway I can make the tooltip to always be the top most object?


Thanks.

Felipe

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Svetlina Anati
Telerik team
answered on 27 Apr 2009, 10:40 AM
Hi Felipe,

I am not sure what might be causing the problem since we are not aware of such issue and you are the first one who reports it. In order to make the tooltip show on top of everything you can increase its z-index through the style attribute as explained below:

http://www.telerik.com/help/aspnet-ajax/controlling-absolute-positioning-with-zindex.html

but since the modal background has smaller z-index and also the problem does not occur under other browsers, I doubt that this is the reason for the issue.

In case the problem persists, please prepare a sample reproduction demo, which can be run without any modifications, open a new support ticket and send it to us along with detailed explanations and some screenshots. Once we examine the particular setup, we will do our best to help.


Best wishes,
Svetlina
the Telerik team

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Felipe Saldana
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Svetlina Anati
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