Lost Password

2 posts, 0 answers
  1. Renier Pretorius
    Renier Pretorius avatar
    46 posts
    Member since:
    Apr 2010

    Posted 04 Jul 2014 Link to this post

    Hi. I have installed our TeamPulse server to use forms authentication. Now I have a user that has lost their password. How do I reset it? There is no "Forgot Password" option on the login page.
  2. Elena Petrova
    Elena Petrova avatar
    27 posts

    Posted 04 Jul 2014 Link to this post

    Hello Renier,

    You can change user passwords from the TeamPulse Admin page:
    - navigate to http://<your teampulse domain>/Admin
    - from the menu in the left sidebar, click on "Users"
    - click on the user you want to edit
    - under "Access information" click on "Change password"

    Note that you need to be a "Server administrator", so you can perform the above actions. Here is some more info on permissions in TeamPulse: http://docs.telerik.com/teampulse/server-administrator-guide/permissions

    Do not hesitate to contact us again if you need any further assistance.

    Elena Petrova
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