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Issue with kendo ui mobile view

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Sarvesh
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Sarvesh asked on 16 Apr 2015, 06:50 AM

Hi,

 

Kendo ui mobile view displays the background color without  the content when initially loading the application on some mobile devices (eg :motorola)

but works fine on mobile devices like(Micromax canvas 2 colours)

  

Regards,

Sarvesh

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Sarvesh
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answered on 20 Apr 2015, 04:46 AM

Hi,

 

Any solution for the above mentioned issue?

If the user taps the screen the view contents become visible.

 

Regards,

Sarvesh

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Martin Yankov
Telerik team
answered on 20 Apr 2015, 07:40 AM
Hi Sarvesh,

Is there a chance you are running on an older version of Kendo UI Mobile? If yes, please try your app with the latest version and let me know if the problem solves. Also, please share the Android OS that the two devices are running on and the Motorola model. This sounds like a problem with the Android 2.3 web view.

Regards,
Martin Yankov
Telerik
 

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Sarvesh
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answered on 20 Apr 2015, 09:34 AM

Hi Martin,

I am using the latest version of kendo ui mobile.

Micromax : Android version 4.4.2

Moto E : Android version 4.4.4

 

Regards,

Sarvesh

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Martin Yankov
Telerik team
answered on 21 Apr 2015, 12:23 PM
Hi Sarvesh,

This is a very odd behavior. Can you please provide a sample app that I can use to reproduce the issue on my side and investigate it?

Thanks in advance for the cooperation.

Regards,
Martin Yankov
Telerik
 

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Sarvesh
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answered on 22 Apr 2015, 05:50 AM

Hi Martin,

This issue is seen also with  kendo ui demo examples (eg.  http://demos.telerik.com/kendo-ui/mobile-listview/index). If the user taps the screen or changes the orientation after the app loads ,the view content become visible.

 

Regards,

Sarvesh

 

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Martin Yankov
Telerik team
answered on 23 Apr 2015, 11:04 AM
Hi Sarvesh,

I cannot reproduce this on my side. Most probably, there is a problem with the web view on the device you are testing with. Unfortunately, we cannot control all the web view variations the different device manufacturers use. That is why we are looking into providing ways to overwrite the default device web view for hybrid apps and unify the app experience on all devices. With its next release in early May AppBuilder will provide Cordova 4.0 support which lets you change the web view the app runs on.

Let me know if you have any other questions.

Regards,
Martin Yankov
Telerik
 

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