iPad Href problem

63 posts, 0 answers
  1. Robert Fuess
    Robert Fuess avatar
    6 posts
    Member since:
    Jul 2009

    Posted 03 Jan 2013 Link to this post

    Sorry for dumb question... but how do I implement this 1218  hotfix?  Where do I download it?  Do I just need to replace the .dlls in my bin folder for my project?  If so, where do I get them?

    I am having the same issue... trying to fix.   http://www.treasuresantiquemall.com
  2. bydoga
    bydoga avatar
    5 posts
    Member since:
    Jan 2013

    Posted 04 Jan 2013 Link to this post

    I also implement hot fix 1218. There is still problem. It is not working at IOS and Android 
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  4. Bill O'Neil
    Bill O'Neil avatar
    111 posts
    Member since:
    Nov 2004

    Posted 06 Jan 2013 Link to this post

    I am experiencing this as well.  Bigger issue for me is that I need to use CDN for scripts and styles - so I can't use internal builds (which lack CDN support.)  I'll be forced to downgrade to an earlier release.  I'm a bit surprised this isn't a hotter topic.  Seems like something that would necessitate a special full release (but I guess the lack of discussion related to this means it isn't as critical as I think it is.)
  5. ToltingColtAcres
    ToltingColtAcres avatar
    83 posts
    Member since:
    Nov 2010

    Posted 06 Jan 2013 Link to this post

    I am surprised it isn't a hotter topic either. I have a major project which involves deployment of a web app to an iPad-based nationwide sales force which is at a complete standstill because of this issue. My client blames me for the delay, they don't want to hear that the excuse of it being a problem with the web controls.... which I recommended to them to use.
  6. Robert Fuess
    Robert Fuess avatar
    6 posts
    Member since:
    Jul 2009

    Posted 07 Jan 2013 Link to this post

    I dont have older dlls to downgrade to..  would prefer to upgrade anyways instead...  I could always create an alternative menu for iphone... but I dont prefer that option.

    More detailed symptoms:

    In my Android phone... the top menu links work ok... just not dropdown links.  The dropdowns menu does drop down nicely though, even thought the links dont work.

    In my IPad, the top menu links dont work...and the dropdown links.  However here also, it drops down a menu nicely.


    [ UPDATED post:    FIXED!!! :) ]

    I found the latest build... installed the relevant dlls in my bin directory... (replacing old ones) and it worked!
    http://www.telerik.com/account/your-products/internal-builds.aspx
  7. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 07 Jan 2013 Link to this post

    Hi,

    We have identified a problem when links are placed in ItemTemplate. This problem is already fixed and the fix will be included in the upcoming Service Pack which should be released tomorrow.

    @Craig : The problem with the context menu is already fixed and the fix will be included in the SP.

    @Bill: You could upgrade to the upcoming SP..

    @Robert: I'm glad that the problem is resolved at your end.

    @ToltingColtAcres and @bydoga: could you clarify whether an ItemTemplate is used at your end and if not, could you share the implementation of the RadMenu that you are using, so we could investigate this issue further?

    Regards,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  8. bydoga
    bydoga avatar
    5 posts
    Member since:
    Jan 2013

    Posted 07 Jan 2013 Link to this post

    yep i am using itemtemplate
  9. ToltingColtAcres
    ToltingColtAcres avatar
    83 posts
    Member since:
    Nov 2010

    Posted 07 Jan 2013 Link to this post

    Sorry, I do not know what you mean by ItemTemplate... I make no reference to ItemTemplate in my sample menu, yet the code I posted above does not work.

  10. bydoga
    bydoga avatar
    5 posts
    Member since:
    Jan 2013

    Posted 08 Jan 2013 Link to this post

    At the end of the day there is no update and my project wait because of this bug.
  11. Dion
    Dion avatar
    5 posts
    Member since:
    Feb 2012

    Posted 08 Jan 2013 Link to this post

    Looks like its been fixed in 1308
  12. bydoga
    bydoga avatar
    5 posts
    Member since:
    Jan 2013

    Posted 08 Jan 2013 Link to this post

    at Latest Internal Builds 1308 not shown for me
  13. Denis Seleznev
    Denis Seleznev avatar
    9 posts
    Member since:
    Sep 2008

    Posted 08 Jan 2013 Link to this post

    1308 its in the release builds, not in the internal ones
  14. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 09 Jan 2013 Link to this post

    Hi,

    The service pack version 2012.3.1308 containing the fix for the problems with the RadMenu and RadContextMenu is already live and available for download.

    Kind regards,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  15. ToltingColtAcres
    ToltingColtAcres avatar
    83 posts
    Member since:
    Nov 2010

    Posted 10 Jan 2013 Link to this post

    I'm happy to report that 2012.3.1308 has corrected the problem with the menus not being clickable.

     

    However, it seems to have introduced another problem which did not seem to exist in the past.

     

    That is, if you have a nested menu, with each level offering a NavigateURL, e.g.

    • Top Level
      • Area 1
        • District 1
          • Territory 1
          • Territory 2
        • District 2
          • Territory 3
          • Territory 4
      • Area 2
        • District 3
          • Territory 5
          • Territory 6
        • District 4
          • Territory 7

    Where the area, district, and territory options each have a navigateURL assigned to them (in the event you want to select an entire area rather than a specific distict or territory within an area/district) any attempt to expand the menu past the 'Area' level results in the menu interpreting the request as a 'click' on the area level.

    The menu works okay on Windows, its only on the mobile platform that its a problem.

    Is this simply functionality that is not supported on the mobile platform?

  16. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 15 Jan 2013 Link to this post

    Hi,

    I'm glad that the problem with the navigation is now resolved.

    As for the behavior when the root item has navigate URL and there is hierarchy, indeed the child items could not be shown since upon click on the root item a navigation is performed. As my colleague mentioned before the mobile browsers have only one touch event, who should be responsible for two actions - open and navigate as opposed to desktop browsers where the events are two - mouse over and mouse click.

    We are currently working to resolve this issue so for the official release the following behavior for mobile browsers will be applied. If the root item has navigate URL and children, upon first click (touch) its children will be shown and upon second click it will perform navigation. If there are no children the item will navigate when clicked for the first time.

    Greetings,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  17. ToltingColtAcres
    ToltingColtAcres avatar
    83 posts
    Member since:
    Nov 2010

    Posted 30 Jan 2013 Link to this post

    Does 1322 implement the mouse over workaround in the above post?
  18. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 04 Feb 2013 Link to this post

    Hi,

    The release in question (1322) is an internal build and does not implements the behavior described in my previous post. This behavior will be available in the upcoming official Q released scheduled for the end of February.

    Regards,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  19. Khai
    Khai avatar
    2 posts
    Member since:
    Jan 2013

    Posted 21 Feb 2013 Link to this post

    Can you explain how to install this fix? I downloaded the service pack version 2012.3.1308 and tried to copy the dlls to my sitefinity ( 5.3 ) project. The project builds but when I open the website, I get an error "The located assembly's manifest definition does not match the assembly reference."
  20. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 26 Feb 2013 Link to this post

    Hi Khai,

    If you are using Sitefinity then it's advisable to download the official version (2013.1.220) of our controls which we have just released. Also please verify that the necessary binding redirects are added in the web config file:
    <runtime>
      <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
        <dependentAssembly>
          <assemblyIdentity name="Microsoft.Http"
                            publicKeyToken="31bf3856ad364e35"
                            culture="neutral" />
          <bindingRedirect oldVersion="the version which you are currently using"
                           newVersion="2013.1.220.40"/>
        </dependentAssembly>
      </assemblyBinding>
      </runtime>

    All the best,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  21. Khai
    Khai avatar
    2 posts
    Member since:
    Jan 2013

    Posted 26 Feb 2013 Link to this post

    It worked like a charm, untill I tried to create a template based on a masterpage. It seems the rad file picker stopped working..
  22. Dimitar Terziev
    Admin
    Dimitar Terziev avatar
    1266 posts

    Posted 28 Feb 2013 Link to this post

    Hi Khai,

    Could you please clarify which is this file picker control that you refer to? Is it the RadAsyncUpload or the RadUpload? Since this issue is no related to the RadMenu anymore, could you please make another post in the forums for the control that you have problems with or submit a ticket?

    Kind regards,
    Dimitar Terziev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  23. Jason Horspool
    Jason Horspool avatar
    10 posts
    Member since:
    Oct 2006

    Posted 01 May 2013 Link to this post

    We are experiencing similar issues with regards to iPads and multi-level context menus.  The initial flyout works but any subsequent flyouts do not.  We are creating the menus via code behind as follows:

     

    Dim itmMenu As RadMenuItem
            itmMenu = New RadMenuItem
            itmMenu.Text = "Root Menu"
            itmMenu.Value = "Root_Menu"
            mnuServiceOrders.Items.Add(itmMenu)
     
            Dim itmCategory As RadMenuItem
            For i As Integer = 1 To 5
                itmCategory = New RadMenuItem
                itmCategory.Text = "Category Menu " & i.ToString
                itmCategory.Value = "Category_Menu" & i.ToString
                itmMenu.Items.Add(itmCategory)
     
                Dim itmSubCategory As RadMenuItem
                For j As Integer = 1 To 10
                    itmSubCategory = New RadMenuItem
                    itmSubCategory.Text = "Category SubMenu " & j.ToString
                    itmSubCategory.Value = "Category_SubMenu" & j.ToString
                    itmCategory.Items.Add(itmSubCategory)
                Next
            Next

     

     


  24. Ivan Zhekov
    Admin
    Ivan Zhekov avatar
    539 posts

    Posted 06 May 2013 Link to this post

    Hi, Jason.

    This thread is about a specific issue around the 2012 Q3 release. The issue was targeted with an extra SP and should not appear. If you are using pre 2013 Q1 version, I strongly recommend that you upgrade to that version.

    Regards,
    Ivan Zhekov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  25. KSBA Techie
    KSBA Techie avatar
    27 posts
    Member since:
    Aug 2012

    Posted 03 Jun 2013 Link to this post

    I just installed the latest version: 2013.1 417 (Apr 17, 2013) to try to fix this problem and it still exists.

    It can be easy replicated by changing the overriding user agent in any browser, chrome or safari and specify iPad.

    The menu items do nothing when clicked on...
  26. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 04 Jun 2013 Link to this post

    Hi Tech Admin,

    Since the thread for this issue is very long I would kindly ask you to open either a different forum post or a support ticket where you can provide more details on the issue that you are currently experiencing. For example, providing information on how you create the menu and if you get any errors on the page would be very helpful.

    Regards,
    Kate
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  27. Ron
    Ron avatar
    10 posts
    Member since:
    Jan 2011

    Posted 20 Aug 2013 Link to this post

    Has the fix described by Helen 0n Dec 27, 2012 been completed and released? I'm using 2013.1.417.40 with vs2010 and having problems. I'm using a database table as the datasource.  When I have submenus, noting happens on the menu press.  When there are no submenus, the menu item works.

    What could I be doing wrong, or what do I need to download to make it work?  My code is pretty straightforward;
    <asp:Content ID="Content3" ContentPlaceHolderID="SideMenu" runat="server">
        <p>
           &nbsp;&nbsp;<asp:Button ID="btn_AL" runat="server" Text="Show A-L" />&nbsp;&nbsp;<asp:Button ID="btn_MZ"
                runat="server" Text="Show M-Z" />
        </p>
         <telerik:RadMenu ID="RadMenu1" runat="server" Flow="Vertical" Width="195px" Skin="Web20">
        </telerik:RadMenu>
    </asp:Content>

    The codebehind:

           Dim dt As DataTable = GetMenuTable()
            RadMenu1.DataSource = dt
            RadMenu1.DataFieldID = "GlssryID"
            RadMenu1.DataFieldParentID = "ParentID"
            RadMenu1.DataTextField = "MenuText"
            RadMenu1.DataValueField = "GlssryID"
            RadMenu1.DataNavigateUrlField = "URL"
            RadMenu1.DataBind()

    Thanks.
    Ron
  28. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 22 Aug 2013 Link to this post

    Hi Ron,

    I noticed that you also open a support ticket related to the same issue. I have already sent my answer there but I will also paste it here in case anyone else is interested in the reply:

    In general with the 2013.2.xxxx version of the RadControls all the issue related to the iPad and touch devices are fixed. Please try out using any of these versions and check how it goes from your side. I would also suggest that you check our demos and let me know if you get any issues there as well.

    Regards,
    Kate
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  29. Ron
    Ron avatar
    10 posts
    Member since:
    Jan 2011

    Posted 22 Aug 2013 Link to this post

    The app is still not working.  Now if the root menu has a URL and submenus, a tap removes the right arrow indicating submenus, but nothing else happens.,

    If the root menu has a URL and no submenus, then it goes to that URL. 

    This is a vertical menu. I updated it today to version 2013.2.717.40, on the advice that it would fix the problem.  Either the solution doesn't work, or I'm doing something wrong or skipping something I should be doing to make it work.

    Can you post a sample project that works, so I can post it on my test site and see if it works for me, preferably in vb?  The previous sample was a collection of screen,s but no project as such.

    I've previously posted my code. Let me know if you need more info or code.

    Thanks.
    Ron
  30. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 23 Aug 2013 Link to this post

    Hello Ron,

    I tested the issue that you describe on an iPad by using the Show Path And BreadCrumb demo and the page navigates as expected. Try using it and let me know if you get this behavior there as well and if I am missing something.

    Regards,
    Kate
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  31. Ron
    Ron avatar
    10 posts
    Member since:
    Jan 2011

    Posted 23 Aug 2013 Link to this post

    Kate,

    That demo works on my iPad.  There's a couple differences, not sure if that matter or not. I'm populating the menu from a database, and also mine is vertical. I also don't know what versions of the DLL's the demo is using, or what the master page looks like. 

    Whatever the reason, I'm not doing something correctly, and you can see from my code that it's a pretty straightforward menu setup.

    Is there a way I can get the exact demo that's online?  Then I can resolve this and move on.

    Thanks for your help.

    Ron
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