Installation Error

2 posts, 0 answers
  1. Bill
    Bill avatar
    1 posts
    Member since:
    Nov 2012

    Posted 05 Nov 2012 Link to this post

    Hi -- Trying to install OpenAccess ORM trial and getting this error message:

    Installer Message

    A network error occurred while attempting to read from the file: C:\ProgramData\Telerik\Installer\Downloads\Telerik_OpenAccess_ORM_Free_Edition_2012_3_1012_SDK.msi

    I was able to successfully install the Windows Forms and WPF tools just fine.  But the OpenAccess ORM seems to have problems with the SDK msi file.  Do I need to uninstall the SDK before installing the OpenAccess ORM?

  2. Andrey
    Andrey avatar
    244 posts

    Posted 07 Nov 2012 Link to this post

    Hi Bill,

    The most common cause for the issue is attempting to modify or repair through an installation file with a name different from the one used when initially installing.

    Simply uninstalling the SDK and reinstalling it through our Control Panel should resolve the issue (it is available as the "Samples" feature under the OpenAccess product).

    Kind regards,
    the Telerik team
    Telerik OpenAccess ORM Meets ASP.NET Web API. Read more.
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