Incident Report: AppBuilder: Cannot Build, Build and Deploy, Build in Cloud, or Publish

13 posts, 0 answers
  1. Telerik Admin
    Telerik Admin avatar
    1679 posts
    Member since:
    Oct 2004

    Posted 24 Apr 2014 Link to this post

    We are investigating a partial outage of the AppBuilder build services. Some users might not be able build their apps from the Build, Build in Cloud, Build and Deploy, or Publish operations. Stay tuned for resolution of this issue. We're trying our best to fix it today.
  2. Marcus
    Marcus avatar
    24 posts
    Member since:
    Jul 2012

    Posted 24 Apr 2014 in reply to Telerik Admin Link to this post

    Looks like there is some problem with the LiveSync as well (N/A). Happend since i updated to IOS 7.1.1 on IPhone, hoever, its not possible to build in Android Devices either...

    Rgds
  3. Marcus
    Marcus avatar
    24 posts
    Member since:
    Jul 2012

    Posted 24 Apr 2014 in reply to Marcus Link to this post

    And strange thing is: i am able to build for WP 8 
  4. Iva Koevska
    Admin
    Iva Koevska avatar
    286 posts

    Posted 24 Apr 2014 Link to this post

    Hi Marcus,

    The issue does not occur all the time, for all users, and for all platforms. Sometimes a build can pass successfully, but sometimes it will not complete.

    We are still investigating the issue. You can subscribe to this status report and get notified as soon as the issue is resolved or we make some progress on it. We will also make sure to update this thread as soon as we have applied the fix.

    We will further investigate the LiveSync issues you are reporting. Thank you!

    Regards,
    Iva Koevska
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  5. Marcus
    Marcus avatar
    24 posts
    Member since:
    Jul 2012

    Posted 24 Apr 2014 in reply to Iva Koevska Link to this post

    Hey Iva,

    irrespective of the issue, i would tell you guys, that your support is the best support i ever had using a software! 

    Rgds!

  6. Iva Koevska
    Admin
    Iva Koevska avatar
    286 posts

    Posted 24 Apr 2014 Link to this post

    Hello Marcus,

    Thank you for the kind words. 

    The best news is that the issue has been identified and resolved. You should now be able to build your apps.

    Thank you for your patience and understanding during this incident. Don't hesitate to let us know if you are still experiencing build related issues.

    Regards,
    Iva Koevska
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  7. Marcus
    Marcus avatar
    24 posts
    Member since:
    Jul 2012

    Posted 24 Apr 2014 in reply to Iva Koevska Link to this post

    Yess! Everthing is working now! Thanks guys!
  8. Roman
    Roman avatar
    27 posts
    Member since:
    Sep 2013

    Posted 24 Apr 2014 Link to this post

    I don't know if this is related to the problems today, but it seems so:

    Today around noon the Android apps built by AppBuilder sent the following HOST to the server (on a Nexus 10):

    Mozilla/5.0 (Linux; Android 4.4.2; Nexus 10 Build/KVT49L) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/30.0.0.0 Safari/537.36

    Now it's:

    Dalvik/1.6.0 (Linux; U; Android 4.4.2; Nexus 10 Build/KVT49L)

    And we have issues with CORS on our server, the app (broswer) isn't sending HTTP_ORIGIN anymore. We didn't change anything on our side.
  9. Michael
    Michael avatar
    7 posts
    Member since:
    Sep 2011

    Posted 24 Apr 2014 Link to this post

    Can't say for sure what's causing it, but an Android app built yesterday was working fine across a variety of devices. Building it now, with no changes to the code, it's demonstrating freezing issues on some devices and server connection issues on all devices.
  10. Marc
    Marc avatar
    40 posts
    Member since:
    Oct 2013

    Posted 25 Apr 2014 Link to this post

    This seems to be a CORS problem.
    Versions of the App build before the outage send "file://" as Origin-Header, which is correct.
    Versions I build now have stopped sending Origin-Headers at all.
  11. Iva Koevska
    Admin
    Iva Koevska avatar
    286 posts

    Posted 25 Apr 2014 Link to this post

    Hello all,

    We are currently investigating the issue. As soon as we have more information or come up with a fix, we will notify you.

    Please, excuse us for the temporary inconvenience and thank you for your patience.

    Regards,
    Iva Koevska
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  12. Vladi
    Admin
    Vladi avatar
    167 posts

    Posted 25 Apr 2014 Link to this post

    Hello everyone,

    Just to let you know that we've deployed a fix on the live environment and you should be able to build Android apps correctly (as before). Please try again and let us know if things are back to normal and your apps work as expected.

    I'm sorry again for the caused inconvenience.

    Kind regards,
    Vladi
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  13. Ray
    Ray avatar
    1 posts
    Member since:
    Jul 2014

    Posted 27 Jul 2014 in reply to Telerik Admin Link to this post

    good
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