IE AppCrash

13 posts, 0 answers
  1. Nick Wood
    Nick Wood avatar
    126 posts
    Member since:
    Feb 2010

    Posted 22 Apr 2010 Link to this post

    Hi, second issue today after installing WebUI.

    Now when I debug my silverlight app, I get the following:
    Description:
      Stopped working

    Problem signature:
      Problem Event Name:   APPCRASH
      Application Name:   IEXPLORE.EXE
      Application Version:   8.0.6001.18904
      Application Timestamp:   4b835fec
      Fault Module Name:   Telerik.CodeWeaver.dll
      Fault Module Version:   1.0.0.1
      Fault Module Timestamp:   4bc32b80
      Exception Code:   c00000fd
      Exception Offset:   00027187
      OS Version:   6.0.6001.2.1.0.256.6
      Locale ID:   3081

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  2. Konstantin Petkov
    Admin
    Konstantin Petkov avatar
    1911 posts

    Posted 22 Apr 2010 Link to this post

    Hi Nick,

    The Telerik.CodeWeaver is an assembly coming from JustMock. I asked the folks around and they shared this is a bug that should be fixed shortly. In the meantime you can disable JustMock. We are sorry for the caused inconvenience!

    Best wishes,
    Konstantin Petkov
    the Telerik team

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  3. Petr
    Petr avatar
    17 posts
    Member since:
    Sep 2012

    Posted 14 Mar 2013 Link to this post

    Hello Konstantin,

    I face the same issue as Nick. How can I disable JustMock? I`ve got another ticket 659105 regarding this issue opened. Or is there any other solution how to avoid this issue? I want to add I`m using TestStudio Standalone Version 2012.2.1420.0.

    Thanks. 

    Petr
  4. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 14 Mar 2013 Link to this post

    Hello Petr,

    Thank you for contacting Telerik support.

    To assist you further, I would also require the exact version of JustMock you have installed on your machine.

    Thank you for the help in advance.

    Regards,
    Kaloyan
    the Telerik team
    Share what you think about JustTrace & JustMock with us, so we can become even better! You can use the built-in feedback tool inside JustTrace, our forums, or our JustTrace or JustMock portals.
  5. Petr
    Petr avatar
    17 posts
    Member since:
    Sep 2012

    Posted 14 Mar 2013 Link to this post

    Hello Kaloyan,

    Well I haven`t installed any version of JustMock. I don`t use it. However, I face the issue described below. Any suggestions how to avoid it?

    Thank you. 

    Petr
  6. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 14 Mar 2013 Link to this post

    Hello again Petr,

    As this is strange and unexpected, I would need you to confirm if the exact "Fault Module Name" is   "Telerik.CodeWeaver.dll" as this appears to be an old name of the JustMock profiler assembly.

    Thank you for the help once again.

    Best Regards,
    Kaloyan
    the Telerik team
    Share what you think about JustTrace & JustMock with us, so we can become even better! You can use the built-in feedback tool inside JustTrace, our forums, or our JustTrace or JustMock portals.
  7. Petr
    Petr avatar
    17 posts
    Member since:
    Sep 2012

    Posted 15 Mar 2013 Link to this post

    Hello Kaloyan,

    The Fault Module Name is npctrl.dll. Please refer to the attached file as well. I`d like to add that I also sometimes experience this failure while executing a functional or load test when I want to capture an existing test. But it happens mainly for performance tests. 

    Thank you. 

    Petr


  8. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 20 Mar 2013 Link to this post

    Hello Petr,

    I have investigated further and it seems the npctrl.dll is a silverlight add-on causing the crash. Unfortunately we cannot be of further assistance on this, since we do not have control over the add-on, you can try to overcome this problem by disabling the add-on. I have researched further and found this article which might be useful for you. However if you google this you will find multiple issues with that particular module and other articles on how to overcome this.

    Thank you for your understanding.

    Greetings,
    Ivaylo
    the Telerik team
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  9. Petr
    Petr avatar
    17 posts
    Member since:
    Sep 2012

    Posted 21 Mar 2013 Link to this post

    Hey Ivaylo,

    Well I thought it might have been a Telerik thing. Thanks for the article. I`ll try to check it out or google any other solution. 

    Thank you. 

    Petr
  10. john
    john avatar
    3 posts
    Member since:
    Mar 2016

    Posted 06 Mar Link to this post

    i got this problem from two days and now i'm sick with this.
    did anyone find the new solution? 

  11. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 07 Mar Link to this post

    Hello John,

    Please note that the original issue was reported back in 2010, it is very likely you are experiencing a different issue or the cause of the crash is different.

    However application crashes need to be reproduced locally in our environment in order to be investigated further. If you continue getting the crashes please submit a new thread or ticket with more detailed information.

    Thank you for your understanding.

    Regards,
    Ivaylo
    Telerik
     
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  12. john
    john avatar
    3 posts
    Member since:
    Mar 2016

    Posted 07 Mar Link to this post

    thanks Ivaylo for your reply, i'm new with this forum thing

    here's the thing now,
    i'm searching about this appcrash last night and found an article about this error as you can see

    http://www.deskdecode.com/how-to-fix-appcrash-some-programs-has-stopped-working/
    so, i tried as they said


    "Open the Startmenu and click Control Panel
    Browse to System Maintenancethen System
    In the left side, select Advanced System Settings
    System Properties Window comes up. Select the setting from the top named Performance.
    Select Data Execution Prevention.
    Select Turn on DEP for all programs and services except those I select.
    Use the Browsebutton to locate your file. I my case my internet explorer is not working so I’m searching for main internet explorer file and makes it in exceptions list.
    Click Applyor OK ."

    after that it works just dont know why but my other some program's starts to showing this error too
    thanks for your reply but plz help me out from this
    i'm doomed now, from no where anyone's software starts to shows this error on the screen now.
    thanks in advance

  13. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 10 Mar Link to this post

    Hеllo,

    Unfortunately the settings you modified and the application crashing on your machine are not Test Studio related. You can try reinstalling your OS or use another machine.

    Thank you for your understanding.

    Regards,
    Ivaylo
    Telerik
     
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    and send us your feedback!
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