Icon is missing in RadWindow.confirm

17 posts, 0 answers
  1. Jose
    Jose avatar
    38 posts
    Member since:
    Apr 2009

    Posted 05 May 2010 Link to this post

    Hello, I'm launching a RadWindows.Confirm window from code but the icon is missing.
    How can I solve this issue?

    I'm trying with SL4 rad controls.
    Regards
    Jose
  2. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 10 May 2010 Link to this post

    Hi Jose,

     Could please provide us with some more information about which icon is missing? If you could provide with a screenshot where you mark the place for the icon and a sample code that reproduces the problem, this will help us to investigate what the problem is.

    Sincerely yours,
    Miroslav Nedyalkov
    the Telerik team

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  4. Jose
    Jose avatar
    38 posts
    Member since:
    Apr 2009

    Posted 10 May 2010 Link to this post

    Hi, this is the code that I'm writing to show a confirm windows...

                    string confirmText = "You are going to delete the customer\n(" + currentCustomerContact.FirstName + " " + currentCustomerContact.LastName + 
                                         ")\n\nAre you sure?"
                    RadWindow.Confirm(confirmText, new EventHandler<WindowClosedEventArgs>(OnConfirmDeleteCustomerContactClosed)); 
     

    The windows confirm appear right but no icon is show to the left of text. There is some space to the left of the text to show the icon but is empty.

    I'm not sure if I can put a screenshot to show you this.
    Regards


  5. Miroslav Nedyalkov
    Admin
    Miroslav Nedyalkov avatar
    1718 posts

    Posted 13 May 2010 Link to this post

    Hi Jose,

     I think I understood what icon you are talking about, but I wasn't able to reproduce it. Could please open a support ticket and send us a sample project that reproduces this problem? This would be very helpful.

    Kind regards,
    Miroslav Nedyalkov
    the Telerik team

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  6. Scott
    Scott avatar
    2 posts
    Member since:
    Jun 2010

    Posted 08 Jun 2010 Link to this post

    Hi,

    I'm having the same problem, however, changing the theme to Windows7 make an icon appear.

    The default theme and the Office Blue theme had no icon.  Haven't tried any others.


    Dunno if that's any help to you!


    Thanks,

    Scott.
  7. Pana
    Admin
    Pana avatar
    748 posts

    Posted 10 Jun 2010 Link to this post

    Hi All,

    if you are using a business application template you may try putting these somewhere in the XAML where it will be generated before the RadWindow.Alert is called:
    <Image Visibility="Collapsed" Source="/Telerik.Windows.Controls.Navigation;component/themes/WindowAlertIcon.png" />

    It is a workaround for the missing icon problem. There alert icon is there but for some reason it does not get loaded.

    Best wishes,
    Panayot
    the Telerik team

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  8. Todd Davis
    Todd Davis avatar
    36 posts
    Member since:
    Aug 2009

    Posted 25 Jun 2010 Link to this post

    Yes! This worked for me! I placed the tag  at the bottom of my MainPage.xaml.

    One thing however, two <Image>s are needed to fix everything, add this:

            <Image Visibility="Collapsed" Source="/Telerik.Windows.Controls.Navigation;component/themes/WindowConfirmIcon.png" />

  9. Henk
    Henk avatar
    113 posts
    Member since:
    Apr 2006

    Posted 06 Jul 2010 Link to this post

    Hi,

    Should this problem be solved in 2010 Q2 Beta?
    I still have this problem in 2010 Q2 Beta.

    Regards,
  10. Pana
    Admin
    Pana avatar
    748 posts

    Posted 12 Jul 2010 Link to this post

    Hello Henk,

    No it is not. We are planning to replace the icons from their current .png format with vector based one. For some reason the debugging tools show the the images are there and their path is correct and they should be visible but they are not. Currently we are not sure if this is a bug in our control or the framework. Either way we will workaround it soon.

    All the best,
    Panayot
    the Telerik team
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  11. StrandedPirate
    StrandedPirate avatar
    32 posts
    Member since:
    Nov 2007

    Posted 16 Jul 2010 Link to this post

    This is still broken in Q2 beta with Silverlight 4. I shouldn't have to put extra xaml in to make this work. This is the controls responsibility.
  12. Pana
    Admin
    Pana avatar
    748 posts

    Posted 21 Jul 2010 Link to this post

    Hi,

    This problem has been reported to happen in Silverlight Business Projects in VB and has easy workaround that is why the fix has been delayed as it had lower priority than some other critical issues. We have scheduled it for the next week so we will release internal build with the icons then.

    Greetings,
    Panayot
    the Telerik team
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  13. Pana
    Admin
    Pana avatar
    748 posts

    Posted 29 Jul 2010 Link to this post

    Hello Joey,

    We have just replaced the images with vector graphics. This glitch should not exist after the next internal build. The fix will also be present in the official service pack that is scheduled for the middle of the next month.

    Best wishes,
    Panayot
    the Telerik team
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  14. StrandedPirate
    StrandedPirate avatar
    32 posts
    Member since:
    Nov 2007

    Posted 01 Aug 2010 Link to this post

    Hi, I will check the latest build soon to see if this is resolved. However the work around described here causes another bigger issue. You get "Element is already a child of another element" in the designer for all of your user controls and pages. Took weeks to track this error back to this workaround.
  15. Pana
    Admin
    Pana avatar
    748 posts

    Posted 05 Aug 2010 Link to this post

    Hello Joey,

    We had "Element is already a child of another element" when Silverlight 3 themes were used with Silverlight 4 code. Can you open a new thread where we can discuss the versions you use and the controls that fire these errors?

    Regards,
    Panayot
    the Telerik team
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  16. Weverton
    Weverton avatar
    12 posts
    Member since:
    May 2009

    Posted 22 Oct 2010 Link to this post

    Hi,

    I'm using version 2010.2.924.1030 SL3 and I'm still getting this problem. I need some new resources from this version but my app has a lot of pages and it would be very hard to put the code below in all of it.
    <Image Visibility="Collapsed" Source="/Telerik.Windows.Controls.Navigation;component/themes/WindowConfirmIcon.png" />

    How can I fix this problem??

    Thanks,
  17. Pana
    Admin
    Pana avatar
    748 posts

    Posted 27 Oct 2010 Link to this post

    Hello Weverton,

    I think it should be enough to put the image only on the homepage which loads first but I am not sure. In general if you have a MainPage that contains the navigation you should be able to put it there instead of in every Page. I am sorry but we have no fix for the Silverlight 3 version of the controls. I believe migration to the Silverlight 4 controls will not work for you either since you will have to do a lot of work there.

    Greetings,
    Panayot
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  18. Kiran Ghanwat
    Kiran Ghanwat avatar
    38 posts
    Member since:
    Nov 2009

    Posted 03 Mar 2011 Link to this post

    Hello Panayot ,

    I am facing same problem for Alert/confirm icon.

    http://www.telerik.com/community/forums/silverlight/window/q1-2010-radwindow-alert.aspx

    I got one sample from this link posted by Konstantina.
    I have changed this Alert templete to Confirm. It is not working for either.
    I also checkd by using my version of assemblies in this project.
    bt, in this project its working fine.
    Please, help.

    Thanks in advance.
    Kiran Ghanwat
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