Thanks for letting us know of this problem.
We see you're using Windows XP machine, can you confirm you have SP3 installed on it? Also please go through the Windows Event Viewer for any logs that might indicate a problem with Graphite and if there are any, please export them and provide a link (or save them as .txt and attach here).
Another thing to try is wipe clean the Graphite installation in case it got corrupted somehow. Before you start Graphite, try the following steps:
- Close all Icenium Graphite instances. Open the Task Manager and make sure that there are no running processes with the name Icenium.Graphite.exe. If there is - kill it.
- Uninstall Graphite.
- Delete all contents in the %localappdata%\Temp\IceDeviceSimulator folder.
- Delete all contents in the %localappdata%\Telerik\BlackDragon\ folder.
- Delete all contents in the %localappdata%\Apps\2.0 folder.
- Re-install Graphite.
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