Getting snapshot never finishes

10 posts, 0 answers
  1. abdu bukres
    abdu bukres avatar
    76 posts
    Member since:
    Mar 2004

    Posted 27 Jun 2011 Link to this post

    Getting snapshot never finishes. Progress indicator keeps spinning for minutes. I rebooted. Still same problem. Using sampling & Tracing Profiler's on ASP.NET in VS 2008, Windows 7 64 bit. Version 530.
  2. Todor
    Admin
    Todor avatar
    63 posts

    Posted 28 Jun 2011 Link to this post

    Hello abdu bukres,

    We have a new release that should fix this issue. Please try it!

    Kind regards,
    Todor
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

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  4. abdu bukres
    abdu bukres avatar
    76 posts
    Member since:
    Mar 2004

    Posted 28 Jun 2011 Link to this post

    I installed the new version and now VS 2008 crashes every single time when I run my app in debug mode. I reinstalled justTrace and it just crashes VS 2008. It's unusable in this state. I uninstalled it.
  5. Dwight
    Admin
    Dwight avatar
    475 posts

    Posted 29 Jun 2011 Link to this post

    Hello abdu,

    Thank you for contacting us. We are aware of the issue and actively work on resolving it.

    All the best,
    Dwight
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

  6. Dwight
    Admin
    Dwight avatar
    475 posts

    Posted 13 Jul 2011 Link to this post

    Hi Abdu,

    The first official release of JustTrace is already available for download.

    I would like to encourage you to download and play with it. Your feedback will be highly appreciated.

    Best,
    Dwight
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

  7. abdu bukres
    abdu bukres avatar
    76 posts
    Member since:
    Mar 2004

    Posted 14 Jul 2011 Link to this post

    The release version crashes my VS 2008 every time. I am surprised it has been released. I have never been able to use this product. It has been one showstopper after another.
  8. Mihail
    Admin
    Mihail avatar
    75 posts

    Posted 15 Jul 2011 Link to this post

    Hello Abdu Bukres,

    Thank you for your feedback. We need more information to reproduce the crash on our side. Can you provide us with a list of installed add-ins/extensions (if any) and VS2008 version (do you have any service pack installed)? Is VS2008 crashing at start time or when you try to debug an application? Is VS2008 crashing with simple hello-world-like console application? Is it an option to send us crash dump file?

    If you have other installed add-ins/extensions I would suggest try disable them one by one until you find the conflicting add-in/extension.

    Regards,
    Mike
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

  9. abdu bukres
    abdu bukres avatar
    76 posts
    Member since:
    Mar 2004

    Posted 20 Jul 2011 Link to this post


    It doesn't crash anymore but it doesn't work. The webpage never shows up. IE is stuck at connecting... forever. Disabling justTrace doesn't help. I have to uninstall it.
  10. abdu bukres
    abdu bukres avatar
    76 posts
    Member since:
    Mar 2004

    Posted 20 Jul 2011 Link to this post

    JustTrace works fine on a new asp.net project with just one webpage.
  11. Dwight
    Admin
    Dwight avatar
    475 posts

    Posted 25 Jul 2011 Link to this post

    Hi Abdu,

    Thank you for the additional information. We will continue looking into the issue and notify you as soon as we solve it.

    Kind regards,
    Dwight
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

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