Failed to parse the incoming payload

3 posts, 0 answers
  1. Wes
    Wes avatar
    9 posts
    Member since:
    Aug 2014

    Posted 22 Aug 2014 Link to this post

    Hello,

    So we are looking at integrating your Analytics Monitor into our ASP.NET platform but are running into a problem with reporting the data. A bit of logging as revealed the following:

    EQATEC Analytics Monitor: IAnalyticsMonitor.Start: monitor started
    EQATEC Analytics Monitor ***** ERROR *****: Failed to parse the incoming payload (942 characters, '<html>

    <head>
    <meta http-equiv="Content-Language".../font></p> <!-- Translate -->

    </body>

    </html>
    '). Error message is The 'meta' start tag on line 5 does not match the end tag of 'head'. Line 7, position 3.
    EQATEC Analytics Monitor: Statistics failed to be sent: Failed to parse the incoming payload (942 characters, '<html>

    <head>
    <meta http-equiv="Content-Language".../font></p> <!-- Translate -->

    </body>

    </html>
    ')
    EQATEC Analytics Monitor: IAnalyticsMonitor.Stop: monitor stopped


    It seems that the monitor is having difficulty communication with your monitor service, or something to that tune. We are using version 3.2.61 of your .NET Analytics Library; can you provide any insight as to what it happening here?

    Thank you,


    Wes Hanney



  2. Wes
    Wes avatar
    9 posts
    Member since:
    Aug 2014

    Posted 22 Aug 2014 in reply to Wes Link to this post

    Hey Everyone,

    Nevermind, I figured out the problem. I intercepted the HTTP calls made by the monitor with Charles and came up with this:

    <html>

    <head>
    <meta http-equiv="Content-Language" content="en-us">
    <meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
    <title>Blocked by VIPRE</title> <!-- Translate -->
    </head>

    <body>

    <p style="margin-top: 0; margin-bottom: 0" align="center">
    &nbsp;</p>
    <p style="margin-top: 0; margin-bottom: 0" align="center">
    <b>
    <font face="Arial" size="5" color="#3B00CA">VIPRE has determined that the site</font></b></p> <!-- Translate -->
    <p style="margin-top: 0; margin-bottom: 0" align="center">
    <b>
    <font face="Arial" size="5" color="#3B00CA">you are trying to visit contains potentially harmful or objectionable content.</font></b></p>  <!-- Translate -->
    <p style="margin-top: 0; margin-bottom: 0" align="center">&nbsp;</p>
    <p style="margin-top: 0; margin-bottom: 0" align="center"><font face="Arial" size="4">To
    proceed to this site, contact your IT administrator.</font></p> <!-- Translate -->

    </body>

    </html>

    So long story short: blocked by Antivirus.

    Sorry for the inconvenience,


    Wes Hanney

  3. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 25 Aug 2014 Link to this post

    Hi Wes

    I'm glad you got it working. Feel free to write again if you experience any issues.

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
     
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
     
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