Export File Format Drop Down Pop Under

7 posts, 0 answers
  1. Marbry
    Marbry avatar
    123 posts
    Member since:
    Aug 2012

    Posted 08 Dec 2014 Link to this post

    The file format drop down on the export dialog opens up under the main dialog body rather than over it.

    It also doesn't close on its own when the main dialog is closed.

    Running IE 11 on Win 7, occurred both with and without compatibility mode enabled.
  2. Vessy
    Admin
    Vessy avatar
    1380 posts

    Posted 09 Dec 2014 Link to this post

    Hi Marbry,

    I managed to reproduce the first reported behavior on the Overview demo of the ImageEditor, but not on a stand-alone page containing the control. Can you verify whether this is also the scenario tested by you? If so, I examined the issue in or online demos and it turned out to be connected with an additional CSS added to some demos, namely:
    .RadDock.rieDialogs {
        z-index: 20001;
    }
    Removing it fixes the problem, as we have already applied the fix to our demos application.

    Regarding the second problem - I can confirm that it is a bug in the ImageEditor control and it is now logged into our feedback portal. You can track its progress and vote for it here: The Export dialog format drop-down remains visible after the dialog is closed

    I have also updated your Telerik points accordingly as a small sign of gratitude for the reported issues.

    Regards,
    Vessy
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Marbry
    Marbry avatar
    123 posts
    Member since:
    Aug 2012

    Posted 10 Dec 2014 in reply to Vessy Link to this post

    I was testing on the demo.

    I have the image viewer in a standalone page, but I'm unable test it because the dialogs won't open at all, or won't open fully.  Even ones I can open like the brightness for instance, the interface appears to mostly operate but it never changes the image.

    For instance I've attached a screen shot of the export dialog.
  5. Marbry
    Marbry avatar
    123 posts
    Member since:
    Aug 2012

    Posted 10 Dec 2014 in reply to Marbry Link to this post

    This is the warning written to the event log where the app with the control is running.  The image itself is on a different machine.

    Exception information:
    Exception type: HttpException
    Exception message: 'ValidURLtoImageIsHere' is not a valid virtual path.
    at System.Web.Util.UrlPath.CheckValidVirtualPath(String path)
    at System.Web.Util.UrlPath.Combine(String appPath, String basepath, String relative)
    at System.Web.VirtualPath.Combine(VirtualPath relativePath)
    at System.Web.UI.Control.MapPathSecure(String virtualPath)
    at Telerik.Web.UI.RadImageEditor.TryGetEditableImageFromSource(Boolean alwaysCreateEditableImage)
    at Telerik.Web.UI.ImageEditor.Export.GetImageExtension()
    at Telerik.Web.UI.ImageEditor.Export.SetChildrensProperties()
    at System.Web.UI.Control.EnsureChildControls()
    at System.Web.UI.Control.InitRecursive(Control namingContainer)
    at System.Web.UI.Control.AddedControl(Control control, Int32 index)
    at Telerik.Web.UI.RadImageEditor.LoadTool(Object sender, EventArgs e)
    at System.EventHandler.Invoke(Object sender, EventArgs e)
    at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
  6. Vessy
    Admin
    Vessy avatar
    1380 posts

    Posted 12 Dec 2014 Link to this post

    Hi Marbry,

    The experienced problem is caused by the fact that the ImageEditor is designed to work only with virtual paths to images placed inside its application root (under the same host). Once you configure the control's ImageUrl in the expected by the control way (e.g. "~/Images/image.png") the ImageEditor's dialogs will be loaded properly. Also, please note that the image must be located in a folder accessible from the application.

    I hope this information will be helpful for you.

    Regards,
    Vessy
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  7. Marbry
    Marbry avatar
    123 posts
    Member since:
    Aug 2012

    Posted 08 Jan 2015 Link to this post

    Only virtual paths inside the application root.

    Ok, I was hoping there was a memory based option where we didn't need to have a working version of the file on the file system.  I think I can make it work with that though.

    Thank you for the information.
  8. Vessy
    Admin
    Vessy avatar
    1380 posts

    Posted 09 Jan 2015 Link to this post

    Hi,

    You are welcome, Marbry. Feel free to contact us again if we can be of any further assistance.

    Regards,
    Vessy
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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