Error - Publishing to App Store

5 posts, 0 answers
  1. PIETER
    PIETER avatar
    3 posts
    Member since:
    Sep 2015

    Posted 31 Aug Link to this post

    Hi,
    We're experiencing problems publishing an updated app version of the following app: XUBL48E69L.za.co.mz.

    When selecting publish, it seems to be building properly and the console writes:

    [2016-08-31 10:04:35.467] Log (Info,High): Sending build request for project FastBowlersClinicApp with parameters ProjectTypeGuids={070BCB52-5A75-4F8C-A973-144AF0EAFCC9} Platform=iOS MobileProvisionIdentifier=2b81c393-d94d-4d4f-8873-8833525c499e iOSCodesigningIdentity=iPhone Distribution MICROZONE TRADING 1274 (PTY) LTD (XUBL48E69L) ProjectConfiguration=Release AcceptResults=Url;LocalPath BuildConfiguration=Release Framework=Cordova FrameworkVersion=4.0.0 LiveSyncToken=iFaXyW5os1nKWm5ron3N9+a0YLxqaTg7aQ6kAOF28SSHWqozxm5l7LGJmCnEMglm1ncEnzNqmpUKsZzoOTWSiwbCK2n+/azYbTKDp3esqbDdMckgDm1R40bfYShTaxZo/OT1YJXwPt5/J0Hb5J9sew==. [2016-08-31 10:05:00.532] Log (Info,Medium): Server build succeeded. [2016-08-31 10:05:00.541] Log (Info,High): Downloading from https://ab-builds-results.s3.amazonaws.com/shlT7G6XUkSVzDDSZcnayA/Info.plist?AWSAccessKeyId=AKIAIPNQETGWQZSHPABA&Expires=1475309100&Signature=aay%2FwTzwqFYG3rtZQQsYMc5C6E0%3D to C:\FastBowlersClinicApp\bin\Release\iOS\Info.plist. [2016-08-31 10:05:00.547] Log (Info,High): Downloading from https://ab-builds-results.s3.amazonaws.com/shlT7G6XUkSVzDDSZcnayA/app.ipa?AWSAccessKeyId=AKIAIPNQETGWQZSHPABA&Expires=1475309100&Signature=LHE45TDqWzxu9zUCX025dQSM3Wo%3D to C:\FastBowlersClinicApp\bin\Release\iOS\app.ipa. [2016-08-31 10:05:02.461] Log (Info,High): File downloaded successfully at C:\FastBowlersClinicApp\bin\Release\iOS\Info.plist. [2016-08-31 10:05:14.960] Log (Info,High): File downloaded successfully at C:\FastBowlersClinicApp\bin\Release\iOS\app.ipa.

    When I sign into my iTunes Connect account and select "Upload", it attempts to upload but quickly displays the error message "Cannot upload application". The console doesn't provide any further information.

    The build to Android seems to work perfectly fine.

    I have tried to do it on another machine, on another network, and the problem persists. Attempts have been in the time span of 17 hours apart.

    Please see the attached screenshot and application files

  2. PIETER
    PIETER avatar
    3 posts
    Member since:
    Sep 2015

    Posted 31 Aug in reply to PIETER Link to this post

    See attached error message
  3. Garo
    Admin
    Garo avatar
    46 posts

    Posted 31 Aug Link to this post

    Hi Pieter,

    After inspecting your latest publish logs, I was able to determine what is causing this faulty behavior. The exact error message is:
    ERROR ITMS-90032: "Invalid Image Path - No image found at the path referenced under key 'CFBundleIcons': 'icon-83.5@2x.png'"

    To fix this, you should follow the steps from this KB article. In general, your app is missing the iPad Pro icon and you need to generate the iOS icons anew and then, you should be able to publish your application successfully.

    I hope this helps.

    Regards,
    Garo
    Telerik by Progress
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
  4. PIETER
    PIETER avatar
    3 posts
    Member since:
    Sep 2015

    Posted 31 Aug Link to this post

    Thank you, I'll take a look at it.

    It's quite concerning that I can't seem to find a meaningful error message on my side. Is there any way for me to retrieve that error for future use?

  5. Garo
    Admin
    Garo avatar
    46 posts

    Posted 31 Aug Link to this post

    Hi Pieter,

    I agree that the inability to find a meaningful error message is concerning and I would like to apologize for any inconvenience that this might cause you. This behavior is unintentional and we are currently working on fixing the issue.

    If you need any further assistance, please let me know.

    Regards,
    Garo
    Telerik by Progress
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
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