Email isn't being sent at all

5 posts, 0 answers
  1. coldacid
    coldacid avatar
    9 posts
    Member since:
    Apr 2012

    Posted 26 Jun 2012 Link to this post

    RadDiagnostics isn't sending emails at all. I get the message box, but after clicking "yes" it simply disappears, and nothing appears in the inbox I set up for my app. In my Application_Launching, I do have:

                ApplicationUsageHelper.Init(GetAppVersion());
     
                Diagnostics = new RadDiagnostics();
                Diagnostics.EmailTo = "support@moodtrackerapp.com";
                Diagnostics.IncludeScreenshot = true;
                Diagnostics.Init();
    

    I have left ExceptionOccurred unhandled since I don't have any custom actions I'd like to do.
  2. Valentin.Stoychev
    Admin
    Valentin.Stoychev avatar
    2198 posts

    Posted 26 Jun 2012 Link to this post

    Hi,

    Thank you for reporting this issue. We identified it earlier, and an internal build is available for download that contains the fix. Please login to your account and download the latest build which fixes this problem.

    All the best, Valentin.Stoychev
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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  4. Paul
    Paul avatar
    6 posts
    Member since:
    Dec 2011

    Posted 01 Jul 2012 Link to this post

    I see the same problem, but when I go the the site to download the latest internal build, I get this message:

    No internal builds for RadControls for Windows Phone 2012.2 629 have been uploaded recently. 

    The DLL version I just download and installed is 2012.2.607.2040.
  5. coldacid
    coldacid avatar
    9 posts
    Member since:
    Apr 2012

    Posted 01 Jul 2012 Link to this post

    Paul, you can only download internal builds for products where you've already downloaded the official release. If you check the page again after that, there should be a version 2012.2.620 download.

    I grabbed 620 and the problem with emails not being sent is fixed in there.

  6. Valentin.Stoychev
    Admin
    Valentin.Stoychev avatar
    2198 posts

    Posted 02 Jul 2012 Link to this post

    Hi,

     Version RadControls for Windows Phone 2012.2 629 is now the latest official release (Q2 SP1) - and it contains the fix.

    All the best,
    Valentin.Stoychev
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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