3 Answers, 1 is accepted
0
Hi ,
I tested the DisplayUpFolderItem but it is functioning properly on my side. Can you please provide more details on the specific scenario you are using the FileExplorer control?
Looking forward to hearing from you,
Vessy
Telerik
I tested the DisplayUpFolderItem but it is functioning properly on my side. Can you please provide more details on the specific scenario you are using the FileExplorer control?
- Which version of the controls is used in your application?
- In which browser and its version does the issue occur?
- Could you verify that you are testing the DisplayUpFolderItem functionality over inner folders, but not the root directory?
- Does the property function properly in you are using the built-in FileExplorer's provider? If so - could you send us your custom provider so we could examine it?
It would be really helpful if you isolate the problem into a very simplified fully runnable project so we could replicate and examine it on our side.
Looking forward to hearing from you,
Vessy
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.
0
Digant
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answered on 14 Aug 2014, 06:40 AM
Version : 2013.2.717.40
Browser : IE10
Yeah, I am testing DisplayUpFolderItem functionality over inner folders.
I didn't got your last point about "property function properly in you are using the built-in FileExplorer's provider".
Browser : IE10
Yeah, I am testing DisplayUpFolderItem functionality over inner folders.
I didn't got your last point about "property function properly in you are using the built-in FileExplorer's provider".
0
Hi ,
Please, accept my apologies for not being clear enough in my previous reply.
By saying "Does the property function properly if you are using the built-in FileExplorer's provider?" I wanted to know what is the FileExplorer's behavior when the DisplayUpFolderItem property is configured, but your custom content provider is not assigned. In this way you will know what is the FileExplorer's behavior with its built-in content provider, and so whether your custom one is changing this functionality.
Additionally, I have tested the control with with the used by you version in IE10, but still was not able to reproduce the problematic behavior on my side. I will need to reproduce the issue on my side and the examine the exact configuration that is causing it in order to provide any further assistance on the matter, so my request about a simplified fully runnable project still applies.
Looking forward to hearing from you,
Vessy
Telerik
Please, accept my apologies for not being clear enough in my previous reply.
By saying "Does the property function properly if you are using the built-in FileExplorer's provider?" I wanted to know what is the FileExplorer's behavior when the DisplayUpFolderItem property is configured, but your custom content provider is not assigned. In this way you will know what is the FileExplorer's behavior with its built-in content provider, and so whether your custom one is changing this functionality.
Additionally, I have tested the control with with the used by you version in IE10, but still was not able to reproduce the problematic behavior on my side. I will need to reproduce the issue on my side and the examine the exact configuration that is causing it in order to provide any further assistance on the matter, so my request about a simplified fully runnable project still applies.
Looking forward to hearing from you,
Vessy
Telerik
Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.