Dexplore not installed

7 posts, 1 answers
  1. Sergej Mertens
    Sergej Mertens avatar
    34 posts
    Member since:
    May 2009

    Posted 26 Feb 2010 Link to this post

    HI,

    I just installed JustCode Beta 2010.1.223.0. If I try to open documentation a message appears saying "You don't have Dexplore installed". I tried it with VS2005 and VS2008 (german editions). Dexplore is in fact installed with german language pack.

    Are there any solutions?

    Greetings from germany,
    Daniel
  2. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    409 posts

    Posted 02 Mar 2010 Link to this post

    Hi Daniel,

     Can you open any other product's documentation? Can you open VS documentation itself? What is the exact text of the error message?

    All the best,
    Tsviatko Yovtchev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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  4. Sergej Mertens
    Sergej Mertens avatar
    34 posts
    Member since:
    May 2009

    Posted 02 Mar 2010 Link to this post

    Hi Tsviatko,

    yes, I can open any other documentation and the VS documentation. Attached an image of the message.

    Thanks,
    Daniel
  5. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    409 posts

    Posted 02 Mar 2010 Link to this post

    Hey Daniel ,

     Thanks for the quick reply. Could you do me another favor? Could you check out where dexplore.exe is located on your hard drive? It should be somewhere in your Program Files folder so a search there should normally do.

    Sincerely yours,
    Tsviatko Yovtchev
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  6. Sergej Mertens
    Sergej Mertens avatar
    34 posts
    Member since:
    May 2009

    Posted 02 Mar 2010 Link to this post

    Hi Tsviatko,

    there are several versions installed on my computer:
    7.01.3077.0: C:\Programme\Gemeinsame Dateien\Microsoft Shared\Help
    8.0.50727.1826: C:\Programme\Gemeinsame Dateien\Microsoft Shared\Help 8
    9.0.21022.8: C:\Programme\Gemeinsame Dateien\Microsoft Shared\Help 9

    Thanks,
    Daniel




  7. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    409 posts

    Posted 02 Mar 2010 Link to this post

    Alright it is a problem on our side caused by your Windows localization.  Thanks a bunch for assisting us on pinpointing it.

    This command should open the documentation fr you:

    C:\Programme\"Gemeinsame Dateien"\"Microsoft Shared"\"Help 9"\dexplore.exe /helpcol ms-help://justcode

    I am also attaching an internal build with that issue fixed. It should be fairly stable overall although it's not production quality. Most probably it'll work just fine for you, though. Try it out and see whether it does the job for you. We are gonna release a stable build with that issue fixed the next week.

    Once again thanks for the help. Please, do not hesitate to contact us if you have any further issues.

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  8. Answer
    Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    409 posts

    Posted 02 Mar 2010 Link to this post

    Sorry, can't put the internal build here. I started a ticket and attached it there. You should be able to access it.

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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