Control Panel already installed?

3 posts, 1 answers
  1. Pia
    Pia avatar
    2 posts
    Member since:
    May 2013

    Posted 18 Jan Link to this post

    Hi,

    I cannot open Control Panel since it requires an update, as it often does. But now I get that the Control Panel already is installed. And of course it is, I am trying to update it, but installation stops with that message.

    Regards

    Pia

  2. Answer
    Vesko
    Admin
    Vesko avatar
    97 posts

    Posted 19 Jan Link to this post

    Hello Pia,

    We are sorry for the inconvenience.

    This is a temporary issue that will be resolved in the next version soon. To workaround it you have to uninstall Telerik Control Panel manually (from Programs and Features) and install the latest version from Your Account page (LINK). Note that even the latest version will auto update itself (which in fact causes the  issue on your side).

    Please let us know if that solves the problem.

    Regards,
    Vesko
    Telerik
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  3. Pia
    Pia avatar
    2 posts
    Member since:
    May 2013

    Posted 19 Jan Link to this post

    Hi,
    Thank you for your answer. My workaround for now is to install the Control Panel from your website. Then it opens; and do not check for updates and closes; and I can download and update our programs to the latest versions.

    Regards
    Pia
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