Context menu in RichTextBox not shows when i use touchscreen in Windows 7 OS

4 posts, 0 answers
  1. Maciej
    Maciej avatar
    8 posts
    Member since:
    Jul 2012

    Posted 09 Jan 2015 Link to this post

    Hi, 
    I have a problem with using RichTextBox's context menu on computer with touchscreen.
    When i use right button of mouse or right button of touchpad it works fine but when i use stylus the context menu not shows. 
    When i holding stylus on a RichTextBox context menu Circle appears but no context menu shows up.

    I use Windows 7 OS.

    Please help.
  2. Svetoslav
    Admin
    Svetoslav avatar
    55 posts

    Posted 12 Jan 2015 Link to this post

    Hi Maciej,

    Thank you for contacting us.

    This is a known issue and it is already logged as "RadRichTextBox touch issues" in our feedback portal where you can track the overall progress of the item.

    If you have further questions do not hesitate to contact us again. We will do our best to assist you.

    Regards,
    Svetoslav
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Maciej
    Maciej avatar
    8 posts
    Member since:
    Jul 2012

    Posted 14 Jan 2015 in reply to Svetoslav Link to this post

    Hi Svetoslav,

    Could You be so kind and tell me if it is any way to find estimated time when Yours Team will fix the bug? 
    Can I expect fix in next update of controls? 
    The bug was reported long time (22 July 2014, 10:09) ago and nothing happened with it for today. 

    Regards 
    Maciej
  5. Svetoslav
    Admin
    Svetoslav avatar
    55 posts

    Posted 16 Jan 2015 Link to this post

    Hi Maciej,

    We have already increased the priority of the issue due to your request but it is still not scheduled. That is why I am unable to provide you any exact time frame when the problem will be fixed. Please
    follow the feedback item "RadRichTextBox touch issues"  in order to remain updated about any changes regarding this.

    Regards,
    Svetoslav
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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