Closing / Deleting Exceptions

4 posts, 0 answers
  1. Mike
    Mike avatar
    20 posts
    Member since:
    Aug 2011

    Posted 22 Dec 2013 Link to this post

    Hello,

    I'm wondering if you could explain what happens to closed or deleted exceptions if the exception happens again (after it has been closed / deleted).

    From my testing just now it appears that the exception gets grouped in with the closed/deleted exception and is NOT shown as a new exception? Is this correct and if so is there a way to force this exception to show up as a new exception?

    Also it would make life a lot easier for me if the 'Last Occurrence' column would also include the time as well as the date (just like the First Occurrence column). Is it possible to include the time?

    Thanks,

    Mike
  2. Rasmus
    Admin
    Rasmus avatar
    4 posts

    Posted 27 Dec 2013 Link to this post

    Hi Michael,

    When you mark an exception as closed, it will be reopen by the system, if the same exception occurs in a newer version of your program. If it is mark as deleted it will not be reopened if the same exception occurs in a newer version.
    So mark them as closed and you will only see them again if you "fix" not work.

    For matter of time can be included in column "Last Occurrence" so will I write it into our feature request.

    Happy holidays.

    Regards,
    Rasmus
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  3. Mike
    Mike avatar
    20 posts
    Member since:
    Aug 2011

    Posted 11 Jan 2014 Link to this post

    Thanks for the explanation!
  4. Rasmus
    Admin
    Rasmus avatar
    4 posts

    Posted 15 Jan 2014 Link to this post

    Hi Mike,
    You are welcome.

    Regards,
    Rasmus
    Telerik
    ICENIUM MONITOR AVAILABLE FOR DOWNLOAD.
    Monitor and track applications built with Icenium at run-time. Reduce support by fixing run-time crashes as they occur, obtain user insights such as location and system configuration, find and remove application bottlenecks, and track which features are used most to help prioritize development.
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