Could you please try disabling the Pan and Zoom functionality by using the API described here?:
If this doesn't help, we will probably need to look into addressing this in the component itself by extending the API used to govern the gestures and exposing possibilities for turning off and on separate functionalities.
Telerik by Progress
Do you want to have your say when we set our development plans?
Do you want to know when a feature you care about is added or when a bug fixed?
Telerik Feedback Portal
and vote to affect the priority of the items