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Hi,
I am getting an issue where I cannot upgrade or uninstall my currently installed version of Telerik OpenAccess. It appears that this issue is occurring because I am missing an assembly 'Telerik_Data_Access_Free_Edition_2014_3_1027.msi ' but I do not have a copy of this available.
Any help would be appreciated.
The complete error log is as follows
-----------------------------------------------------------------
=== Verbose logging started: 25/03/2015 2:38:23 Build type: SHIP UNICODE 5.00.9600.00 Calling process: C:\Program Files (x86)\Telerik\Control Panel\TelerikControlPanel.exe ===
MSI (c) (DC:10) [02:38:23:801]: Resetting cached policy values
MSI (c) (DC:10) [02:38:23:801]: Machine policy value 'Debug' is 0
MSI (c) (DC:10) [02:38:23:801]: ******* RunEngine:
******* Product: {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
******* Action:
******* CommandLine: **********
MSI (c) (DC:10) [02:38:23:801]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (DC:10) [02:38:23:801]: Grabbed execution mutex.
MSI (c) (DC:10) [02:38:23:802]: Cloaking enabled.
MSI (c) (DC:10) [02:38:23:802]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (DC:10) [02:38:23:804]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:D4) [02:38:23:806]: Running installation inside multi-package transaction {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
MSI (s) (CC:D4) [02:38:23:806]: Grabbed execution mutex.
MSI (s) (CC:F4) [02:38:23:807]: Resetting cached policy values
MSI (s) (CC:F4) [02:38:23:807]: Machine policy value 'Debug' is 0
MSI (s) (CC:F4) [02:38:23:807]: ******* RunEngine:
******* Product: {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
******* Action:
******* CommandLine: **********
MSI (s) (CC:F4) [02:38:23:807]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (CC:F4) [02:38:23:808]: Warning: Local cached package 'C:\Windows\Installer\138a858c.msi' is missing.
MSI (s) (CC:F4) [02:38:23:808]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (CC:F4) [02:38:23:808]: User policy value 'DisableMedia' is 0
MSI (s) (CC:F4) [02:38:23:808]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Looking for sourcelist for product {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Adding {b8ed16ca-1030-4046-af46-d0db4d8cbc58}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Now checking product {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Trying source C:\ProgramData\Telerik\Installer\Downloads\.
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 2203 2: C:\ProgramData\Telerik\Installer\Downloads\Telerik_Data_Access_Free_Edition_2014_3_1027.msi 3: -2147287038
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Processing net source list.
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Processing media source list.
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Trying media source D:\.
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 2203 2: D:\Telerik_Data_Access_Free_Edition_2014_3_1027.msi 3: -2147287038
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Processing URL source list.
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1706 2: 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Failed to resolve source
MSI (s) (CC:F4) [02:38:23:811]: MainEngineThread is returning 1612
MSI (s) (CC:D4) [02:38:23:812]: User policy value 'DisableRollback' is 0
MSI (s) (CC:D4) [02:38:23:812]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:D4) [02:38:23:812]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:D4) [02:38:23:812]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:D4) [02:38:23:812]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:D4) [02:38:23:812]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (DC:10) [02:38:23:813]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (DC:10) [02:38:23:813]: MainEngineThread is returning 1612
=== Verbose logging stopped: 25/03/2015 2:38:23 ===
I am getting an issue where I cannot upgrade or uninstall my currently installed version of Telerik OpenAccess. It appears that this issue is occurring because I am missing an assembly 'Telerik_Data_Access_Free_Edition_2014_3_1027.msi ' but I do not have a copy of this available.
Any help would be appreciated.
The complete error log is as follows
-----------------------------------------------------------------
=== Verbose logging started: 25/03/2015 2:38:23 Build type: SHIP UNICODE 5.00.9600.00 Calling process: C:\Program Files (x86)\Telerik\Control Panel\TelerikControlPanel.exe ===
MSI (c) (DC:10) [02:38:23:801]: Resetting cached policy values
MSI (c) (DC:10) [02:38:23:801]: Machine policy value 'Debug' is 0
MSI (c) (DC:10) [02:38:23:801]: ******* RunEngine:
******* Product: {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
******* Action:
******* CommandLine: **********
MSI (c) (DC:10) [02:38:23:801]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (DC:10) [02:38:23:801]: Grabbed execution mutex.
MSI (c) (DC:10) [02:38:23:802]: Cloaking enabled.
MSI (c) (DC:10) [02:38:23:802]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (DC:10) [02:38:23:804]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:D4) [02:38:23:806]: Running installation inside multi-package transaction {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
MSI (s) (CC:D4) [02:38:23:806]: Grabbed execution mutex.
MSI (s) (CC:F4) [02:38:23:807]: Resetting cached policy values
MSI (s) (CC:F4) [02:38:23:807]: Machine policy value 'Debug' is 0
MSI (s) (CC:F4) [02:38:23:807]: ******* RunEngine:
******* Product: {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
******* Action:
******* CommandLine: **********
MSI (s) (CC:F4) [02:38:23:807]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (CC:F4) [02:38:23:808]: Warning: Local cached package 'C:\Windows\Installer\138a858c.msi' is missing.
MSI (s) (CC:F4) [02:38:23:808]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (CC:F4) [02:38:23:808]: User policy value 'DisableMedia' is 0
MSI (s) (CC:F4) [02:38:23:808]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Looking for sourcelist for product {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Adding {b8ed16ca-1030-4046-af46-d0db4d8cbc58}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Now checking product {b8ed16ca-1030-4046-af46-d0db4d8cbc58}
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Trying source C:\ProgramData\Telerik\Installer\Downloads\.
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 2203 2: C:\ProgramData\Telerik\Installer\Downloads\Telerik_Data_Access_Free_Edition_2014_3_1027.msi 3: -2147287038
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Processing net source list.
MSI (s) (CC:F4) [02:38:23:808]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:808]: SOURCEMGMT: Processing media source list.
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Trying media source D:\.
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 2203 2: D:\Telerik_Data_Access_Free_Edition_2014_3_1027.msi 3: -2147287038
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Processing URL source list.
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1706 2: -2147483647 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:811]: Note: 1: 1706 2: 3: Telerik_Data_Access_Free_Edition_2014_3_1027.msi
MSI (s) (CC:F4) [02:38:23:811]: SOURCEMGMT: Failed to resolve source
MSI (s) (CC:F4) [02:38:23:811]: MainEngineThread is returning 1612
MSI (s) (CC:D4) [02:38:23:812]: User policy value 'DisableRollback' is 0
MSI (s) (CC:D4) [02:38:23:812]: Machine policy value 'DisableRollback' is 0
MSI (s) (CC:D4) [02:38:23:812]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (CC:D4) [02:38:23:812]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:D4) [02:38:23:812]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (CC:D4) [02:38:23:812]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (DC:10) [02:38:23:813]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (DC:10) [02:38:23:813]: MainEngineThread is returning 1612
=== Verbose logging stopped: 25/03/2015 2:38:23 ===