Cannot sync project in the cloud - IOS

5 posts, 1 answers
  1. Sean
    Sean avatar
    2 posts
    Member since:
    Mar 2015

    Posted 26 Mar 2015 Link to this post

    I'm having trouble syncing any
    native script app on my IOS device. Whenever I scan in the QR code and then
    press 3 fingers I get the following message:

    Cannot find your project in the cloud. Verify that you have built and synchronized your latest changes with the cloud.

    I think this platform is really slick. I've tried
    multiple projects, native cutness, photo upload example, and one from
    scratch.

    I also uninstalled and reinstalled the AppBuilder.

    Using Chrome: 41.0.2272.101 (64-bit)

    IOS device: 5s 8.2

    Thank you in advance for your help.

    Project URL: nativescript://https%3A%2F%2Fplatform.telerik.com%2Fappbuilder%2F?LiveSyncToken=hWY3VtUwkS%2BtIYiwcrqTEdhXA01hp7cgwMRgIDSGDSysY1vujXiNCS23ICWvSKNGj8ScL1LOCCWXwoJwxVQV4w19O7JWCQo60JX3NE80OzV3wqDWtiLOn0ZySGgKEzrwDmZeQBAZok5OQpN9zfEufzcPFNpuoWnO%2FEhbDhCCzJ8%3D
  2. Tina Stancheva
    Admin
    Tina Stancheva avatar
    3298 posts

    Posted 31 Mar 2015 Link to this post

    Hi Sean,

    I was note able to replicate this issue on our side. I even tested the link you provided and it seems to work as expected. Can you please let us know if you are still experiencing this issue? If you are, can you also try deploying the app directly on a device and triggering the liveSync in it  - this information will help us narrow down the case.

    Regards,
    Tina Stancheva
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
  3. Sean
    Sean avatar
    2 posts
    Member since:
    Mar 2015

    Posted 02 Apr 2015 in reply to Tina Stancheva Link to this post

    I think the next step is to deploy the app directly on the device and triggering the live sync.

    BTW, I tried signing up again on a different computer, iMAC 27 inch, using firefox, and tried nativescript (companion app) with my ipad, no luck, still the same error.

    Hybrid apps work, its just native script that gives me the trouble.

    Thank you in advance for you're help.
  4. Sean
    Sean avatar
    2 posts
    Member since:
    Mar 2015

    Posted 02 Apr 2015 in reply to Tina Stancheva Link to this post

    Still having trouble, I tried signing up with a new account, different computer iMac 27 inch, and with an ipad instead of my iphone, same error message trying to sync nativescript to my device with the live sync using the companion app, see screenshot.

    I will try deploying the app directly and seeing if that works.
  5. Answer
    Tina Stancheva
    Admin
    Tina Stancheva avatar
    3298 posts

    Posted 03 Apr 2015 Link to this post

    Hi Sean,

    Thank you for submitting a support request on the matter and specifically sending over the snapshot of the error. The snapshot indicates that you are trying to open the NativeScript app in the AppBuilder companion app. However, please note that you should open NativeScript applications in the NativeScript app instead

    Please go ahead and get the NativeScript app from Apple Store. Its look and feel is similar to the Cordoba-oriented AppBuilder app and you will find a QR reader in its drawer as well. Using the NativeScript app QR reader you will be able to download, run and liveSync your NativeScript applications on  the device.

    Also, for the next releases of the AppBuilder companion app we will make sure to include a warning letting you know if the scanned code doesn't represent a Cordova app.

    Let me know if you experience any issues with the NativeScript companion app and the liveSync functionality in it.

    Regards,
    Tina Stancheva
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
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