Cannot open the App

2 posts, 0 answers
  1. Prasad
    Prasad avatar
    3 posts
    Member since:
    Sep 2006

    Posted 24 Jun Link to this post

    Hello,

     

    I am not able to open my app 'SmartSiteSurvey'. I am getting the error 'Cannot load app'. Can you please help with resolving this issue?

    Regards,

    Prasad

  2. Anton Dobrev
    Admin
    Anton Dobrev avatar
    598 posts

    Posted 28 Jun Link to this post

    Hi Prasad,

    We checked in our system logs for possible problems and it appears that this may be provoked from instability in our systems during the period of your report. 

    My suggestion would be to check again (you may need to log out and log in again to Telerik Platform). 

    Also, I noticed that a similar issue was discussed in a previous private ticket of yours. If the issue persists would you be able to elaborate more details in regarding the subject discussed there?

    I hope this helps. 

    Regards,
    Anton Dobrev
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