cameraApp broken on iOS

4 posts, 0 answers
  1. Michael
    Michael avatar
    151 posts
    Member since:
    Jan 2012

    Posted 16 Jul 2014 Link to this post

    We built a form that submits pictures to a back-end service a few months back. It uses the cameraApp functionality. We shelved it for purposes of future release and just began to examine it again. It used to work perfectly on iOS and Android. Now there are two issues, which have evidently sprung from time:

    1) On Android, all pictures are sideways. Otherwise everything works great.

    2) On iOS, after you take a picture, it gives you the option to save or discard. Pressing either one of these options causes the app to restart and results in the loss of all form data. The success (or fail) function is never triggered - it just bugs out.

    Simulator works fine.

    #2 is our biggest concern. The plugin no longer seems to work on iOS.
  2. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 21 Jul 2014 Link to this post

    Hello Michael,

    Thank you for contacting.

    Straight to the issues:
    1. I managed to reproduce the issue locally on Samsung device. Indeed pictures taken with the camera api are rotated on 90 degrees. Most of the times, this is due to different device settings. You can find more about it here. Further, here is a possible solution if the above happens to be the case. However, if not please give some more information about the matter and I will assist you further.
    2. With one of the latest AppBuilder releases, we introduced a bug in our LiveSync for iOS:
      "iOS-only: After you LiveSync changes, if your app launches a modal window and you close the modal window, the app reloads and you return to the home screen.
      Workaround: Build your app with disabled LiveSync to verify that modal windows behave properly. For more information, see Enable or Disable LiveSync for the Application Package.
      "

      We are currently working in order to fix this for future AppBuilder releases, so stay tuned.

    I hope this helps.

    Regards,
    Kaloyan
    Telerik
     

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  3. Michael
    Michael avatar
    151 posts
    Member since:
    Jan 2012

    Posted 23 Jul 2014 in reply to Kaloyan Link to this post

    Do you know when the LiveSync bug might be fixed?
  4. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 25 Jul 2014 Link to this post

    Hello Michael,

    We aim to release the fix with the upcoming AppBuilder 2.4 release, scheduled for next week. Nevertheless, at this stage we cannot be certain with that estimation.

    I hope this information helps.

    Regards,
    Kaloyan
    Telerik
     

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