Blank White Screen after installing the Application

2 posts, 0 answers
  1. Anup
    Anup avatar
    17 posts
    Member since:
    Dec 2012

    Posted 01 Apr 2016 Link to this post

    Hello Team,

    I am developing an hybrid mobile application using telerik appbuilder visual studio extension and kendo mobile, whenever I build application and download the apk and try to install the application I get a white blank screen after the splashscreen exits and white blank screen remains.

    I tried adding delay to splashscreen hide function, but didn't work for me. 

    Please let me know how do I avoid this white blank screen which happens while installing the application for the first time. Please help me with some examples or best way of handling it.





  2. Dimitrina
    Dimitrina avatar
    3769 posts

    Posted 06 Apr 2016 Link to this post

    Hello Anup,

    Do you get the same white screen in the Device Simulator? If so, then most probably JavaScript exception was raised. Would you please open the developer console by pressing the F12 key (or through the Debugger button on the Simulator) and check for any errors listed under the Console tab.

    It is not clear, do you get the Splashscreen displayed initially or not? A reason for not showing the screen would be because the Splashscreen plugin is disabled. You can check this as explained in the Enable and Disable the Core Plugins topic.

    In addition, you can try debugging on a Device with the Debug on Device tools (iOS, Android - look for AppBuilder debug tools).

    Do you also observe the same behavior on a new project created from template? If so, would you please share which is this sample app so that I can verify the same on it?


    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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