Bing Map Layer Disappearance in IE 10 and 11

4 posts, 0 answers
  1. Ryan
    Ryan avatar
    8 posts
    Member since:
    Jan 2012

    Posted 23 Apr 2015 Link to this post

    We tried upgrading to the Q1 2015 SP1 release and noticed that when loading a Map control connecting to Bing Maps, the map layers show initially but are immediately replaced with blank images. We tested it on IE 10 and 11 and both seem to be affected. When running the Bing Map Layer demo, the map control appears to be behaving the same way too.

  2. T. Tsonev
    Admin
    T. Tsonev avatar
    2771 posts

    Posted 27 Apr 2015 Link to this post

    Hi,

    This is the first report that we get for a such issue. Testing on our site with a stock IE configuration didn't reveal anything unusual.

    Could it be that the images are removed by an ad-blocker or another plugin? Can you please try running IE in the "no add-ons" mode?

    Regards,
    T. Tsonev
    Telerik
     

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  4. Ryan
    Ryan avatar
    8 posts
    Member since:
    Jan 2012

    Posted 27 Apr 2015 in reply to T. Tsonev Link to this post

    I tried running IE with all the extensions off and it still exhibited the same behavior. One thing to note is, when you click anywhere on the "blank" map, it loads the images back again. The IE version I used is 10.0.9200.17296 if helps at all.

  5. T. Tsonev
    Admin
    T. Tsonev avatar
    2771 posts

    Posted 29 Apr 2015 Link to this post

    Hi,

    We've manged to reproduce the issue on our side. We're investigating and working on a fix right now.

    Apologies for the caused inconvenience. I've updated our Telerik points as a token of gratitude for your involvement.

    Regards,
    T. Tsonev
    Telerik
     

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