Backlog Prioritization - Can't Drag

4 posts, 1 answers
  1. John
    John avatar
    8 posts
    Member since:
    Jul 2012

    Posted 22 Jan 2015 Link to this post

    We have a few users that can't drag and drop to prioritize the backlog.  This includes our Product Owner.  I tried making her a Server Admin, no change.  Drag and drop does not activate for her, looking at the same view as myself.  I also tried to have her create her own personal view and she can't drag/drop.
    No errors appear, it just doesn't work.  Fails for her in IE 10 and Chrome.

    Nothing looks out of the ordinary in her profile and yes she is a licensed user.
  2. Answer
    Elena Petrova
    Admin
    Elena Petrova avatar
    27 posts

    Posted 22 Jan 2015 Link to this post

    Hello John,

    Would it be possible to check whether she is added to the project as a Project Administrator, Team Member or Guest. Note that only Project Administrators have permission to prioritize work items in TeamPulse. Here is an article on the difference between these roles: http://docs.telerik.com/teampulse/faq/projects#difference_between_project_admin_team_member_and_guest

    If this is not the case, please, send us screencast, so we can see the exact steps to reproduce this issue.

    Regards,
    Elena Petrova
    Telerik
     
  3. John
    John avatar
    8 posts
    Member since:
    Jul 2012

    Posted 22 Jan 2015 in reply to Elena Petrova Link to this post

    Thank you.  When I add her as Project Admin, she can prioritize.

    However, Project Admin gives her many more rights than I would like, including deleting the project.  It would be nice if we could have additional roles that are not so wide open.
  4. Elena Petrova
    Admin
    Elena Petrova avatar
    27 posts

    Posted 23 Jan 2015 Link to this post

    Hi John,

    In this case, you can create a custom role for this project that includes all permissions Team Members have + a permission to prioritize. To do so you need to:

    1. Open the project settings in the old (silverlight) version: http://gyazo.com/25c70329c461022ae86821a3194b9595

    2. Go to Permission Groups and create a new group with the desired permissions: http://gyazo.com/4c9943ff490205322c6146536f075c52

    3. Then change her role to the custom one you just created: http://gyazo.com/a6bb42056fc9ff80fa96e2b1df2a5614

    Do not hesitate to contact us again if you need any further assistance.

    Regards,

    Elena Petrova
    Telerik
     
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