Authentication process is down?

5 posts, 0 answers
  1. Marco
    Marco avatar
    20 posts
    Member since:
    May 2011

    Posted 22 May 2014 Link to this post

    What is going on? I am at my client, wanted to give a demo and I cannot??? Because the login process does not work?


    See the text file ...for the log from Visual  Studio
  2. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 22 May 2014 Link to this post

    Hello Marco,

    We are deeply sorry for this as the AppBuilder service was temporary unavailable. We just managed to fix this and it should be working now.

    Once again, we apologize for all the inconveniences caused and thank you for the understanding.

    Regards,
    Kaloyan
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  3. Marco
    Marco avatar
    20 posts
    Member since:
    May 2011

    Posted 22 May 2014 in reply to Kaloyan Link to this post

    Hi Thanks for the reply, but it was up and running a few moments and it went down again....and as far as I can see, it is still down.
  4. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 22 May 2014 Link to this post

    Hi again Marco,

    From the logs provided, I can see a timeout exception, which was just the expected behavior during our services outage. If you are still unable to log in, it could mean that the issue on your side is coming from somewhere else. Could you please try once again, just to be sure about this? 

    However, if the log in timeout still persist, we will further investigate what could be causing it.

    Thank you for the collaboration once again.

    Regards,
    Kaloyan
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  5. Marco
    Marco avatar
    20 posts
    Member since:
    May 2011

    Posted 22 May 2014 in reply to Kaloyan Link to this post

    Yes, it is back again now.... :)
Back to Top