App not running in old android verison

2 posts, 0 answers
  1. Pradeep
    Pradeep avatar
    1 posts
    Member since:
    Dec 2015

    Posted 09 May Link to this post

    Hi,

     

    I have developed an application which works find on 4.2 and above android versions. But doesn't work on older versions of  android phones. It shows white screen in older versions. Can anyone please help, if there are any settings to be done? Or any code changes.

     

    Thanks,

    Pradeep

  2. Tsvetina
    Admin
    Tsvetina avatar
    1876 posts

    Posted 12 May Link to this post

    Hi Pradeep,

    A white screen after the app has loaded usually indicates an error in the JavaScript of your app. There is probably some API that you are using in your app that is supported only in newer Android versions. You can run your app while your older Android device is connected to your computer and check the console for any error messages. These messages will help you identify the exact API that isn't working on the older OS version.

    Regards,
    Tsvetina
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
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