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App not running in old android verison

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AppBuilder extension for Visual Studio
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Pradeep
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Pradeep asked on 09 May 2016, 03:53 PM

Hi,

 

I have developed an application which works find on 4.2 and above android versions. But doesn't work on older versions of  android phones. It shows white screen in older versions. Can anyone please help, if there are any settings to be done? Or any code changes.

 

Thanks,

Pradeep

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Tsvetina
Telerik team
answered on 12 May 2016, 10:42 AM
Hi Pradeep,

A white screen after the app has loaded usually indicates an error in the JavaScript of your app. There is probably some API that you are using in your app that is supported only in newer Android versions. You can run your app while your older Android device is connected to your computer and check the console for any error messages. These messages will help you identify the exact API that isn't working on the older OS version.

Regards,
Tsvetina
Telerik
 

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

 
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AppBuilder extension for Visual Studio
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Tsvetina
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