Adjust timezone on dashboards and reports

4 posts, 0 answers
  1. Randy
    Randy avatar
    72 posts
    Member since:
    Jan 2009

    Posted 15 Jan 2015 Link to this post

    Is there a way of adjusting the time zone that is used for the display and filtering on the dashboards and reports?

    Thanks
    Randy
  2. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 16 Jan 2015 Link to this post

    Hi Randy

    The granularity of the data is days so changing the timezone won't  change the view. The only chart where this is possible is in the Activity->Time Of Day chart. Here you can change the timezone in the widget menu top right corner. Is it something else you are thinking of?

    Regards,
    Thomas.Andersen@telerik.com
    Telerik
     
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
     
  3. Randy
    Randy avatar
    72 posts
    Member since:
    Jan 2009

    Posted 16 Jan 2015 in reply to Thomas.Andersen@telerik.com Link to this post

    But from my perspective Pacific Coast US I am seeing traffic from one day spread across two. Since the majority of my traffic is US and takes place towards end of day local time, it skews the data. We deal with shipping so 3-6pm local is the majority of our traffic.

    It sounds like there isn't, but it would be nice if we could pick the time zone that the data was stored in.

    Randy
  4. Thomas.Andersen@telerik.com
    Admin
    Thomas.Andersen@telerik.com avatar
    42 posts

    Posted 16 Jan 2015 Link to this post

    Hi Randy

    I see your point, but this is a very tricky problem to solve. We do our daily summation of data using UTC time, knowing that this will not be perfect for everyone. I guess we could implement a product setting that would tell our summation engine in what timezone the product is used. This would complicate the creation process which is something we are always hesitant to do.   

    If you have about the same usage pattern on your software every day this should impact Fridays and Mondays I think. The other days would have roughly the correct daily count seen from your timezone. May i suggest that you switch to week view. This will give you a summation per week and should eliminate the skew you see in the daily data. 

    I'm sorry i can't be more helpful in this matter. 
     
    Have a nice weekend
    Regards,
    Thomas.Andersen@telerik.com
    Telerik
     
    EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
     
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