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  • Thomas avatar

    Posted on Mar 28, 2011 (permalink)

    I have tried with 3 different computers, all with working SIlverlight installed in the browsers(both IE and Firefox).
    When trying to watch any of the videos with the SIlverlight players it just shows me the Telerik intro and then IE says:

    Webpage error details
      
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)
    Timestamp: Mon, 28 Mar 2011 22:38:40 UTC
      
      
    Message: Unhandled Error in Silverlight Application [Arg_COMException]
    Arguments: 
    Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60129.0&File=mscorlib.dll&Key=Arg_COMException ;  at MS.Internal.XcpImports.CheckHResult(UInt32 hr)
       at MS.Internal.XcpImports.Analytics_Start()
       at Microsoft.Expression.Encoder.AdaptiveStreaming.PlaybackInfo..ctor(MediaElement me)
       at Microsoft.Expression.Encoder.AdaptiveStreaming.AdaptiveStreamingSource.set_MediaElement(MediaElement value)
       at TelerikTv.SilverlightMediaPlayer.MainPage.<SetSmoothStreamingSource>b__4(Object s, EventArgs e)
       at Telerik.Windows.Controls.RadMediaItem.AttachStream()
       at Telerik.Windows.Controls.RadMediaItem.SelectInternal()
       at Telerik.Windows.Controls.RadMediaItem.OnSelected(RadRoutedEventArgs e)
       at Telerik.Windows.Controls.HeaderedSelector.OnIsSelectedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at Telerik.Windows.PropertyMetadata.<>c__DisplayClass1.<Create>b__0(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.RaisePropertyChangeNotifications(DependencyProperty dp, Object oldValue, Object newValue)
       at System.Windows.DependencyObject.UpdateEffectiveValue(DependencyProperty property, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, ValueOperation operation)
       at System.Windows.DependencyObject.SetValueInternal(DependencyProperty dp, Object value, Boolean allowReadOnlySet)
       at Telerik.Windows.Controls.HeaderedSelector.ItemSetIsSelected(Object item, Boolean value)
       at Telerik.Windows.Controls.HeaderedSelector.SelectionChanger`1.SynchronizeInternalSelection()
       at Telerik.Windows.Controls.HeaderedSelector.SelectionChanger`1.End()
       at Telerik.Windows.Controls.HeaderedSelector.SelectionChanger`1.SelectJustThisItem(T item)
       at Telerik.Windows.Controls.HeaderedSelector.OnSelectedIndexChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at Telerik.Windows.PropertyMetadata.<>c__DisplayClass1.<Create>b__0(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.RaisePropertyChangeNotifications(DependencyProperty dp, Object oldValue, Object newValue)
       at System.Windows.DependencyObject.UpdateEffectiveValue(DependencyProperty property, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, ValueOperation operation)
       at System.Windows.DependencyObject.SetValueInternal(DependencyProperty dp, Object value, Boolean allowReadOnlySet)
       at Telerik.Windows.Controls.RadMediaPlayer.Play()
       at TelerikTv.SilverlightMediaPlayer.MainPage.SetSmoothStreamingSource()
       at TelerikTv.SilverlightMediaPlayer.MainPage.ttvPlayer_MediaEnded(Object sender, RadRoutedEventArgs e)
    Line: 1
    Char: 1
    Code: 0
      
      
    Message: Unhandled Error in Silverlight Application 
    Code: 4004    
    Category: ManagedRuntimeError       
    Message: System.Exception: [Arg_COMException]
    Arguments: 
    Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60129.0&File=mscorlib.dll&Key=Arg_COMException
       at MS.Internal.XcpImports.CheckHResult(UInt32 hr)
       at MS.Internal.XcpImports.Analytics_Start()
       at Microsoft.Expression.Encoder.AdaptiveStreaming.PlaybackInfo..ctor(MediaElement me)
       at Microsoft.Expression.Encoder.AdaptiveStreaming.AdaptiveStreamingSource.set_MediaElement(MediaElement value)
       at TelerikTv.SilverlightMediaPlayer.MainPage.<SetSmoothStreamingSource>b__4(Object s, EventArgs e)
       at Telerik.Windows.Controls.RadMediaItem.AttachStream()
       at Telerik.Windows.Controls.RadMediaItem.SelectInternal()
       at Telerik.Windows.Controls.RadMediaItem.OnApplyTemplate()
       at System.Windows.FrameworkElement.OnApplyTemplate(IntPtr nativeTarget)     
      
    Line: 382
    Char: 1
    Code: 0

    What to do?
    Other sites with Silverlight content works great.

    Sincerely, Thomas

    Reply

  • Filip Filip avatar

    Posted on Mar 29, 2011 (permalink)

    Hello Thomas,

    Thank you for contacting us!

    Unfortunately we couldn't reproduce your error and everything seems to work fine on our side. 

    Could you please reinstall Silverlight on your machine, cause sometimes, especially when you update your .Net framework from 3.5 to 4.0, such problems appear. 

    If this does not help, but you can open another video (i.e. http://www.silverlight.net/learn/videos/all/hello-world-silverlight-4-indonesian/), write back and say if you receive a different error.

    Greetings,
    Filip Slanchev
    the Telerik team
    Vote for the 7 Telerik products at the 2011 Great Indian Developer Awards!

    Reply

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