When user navigate away from chart page they are logged off the application

Thread is closed for posting
3 posts, 0 answers
  1. Michael Weiss
    Michael Weiss avatar
    6 posts
    Member since:
    Jun 2006

    Posted 03 Jun 2013 Link to this post

    Hello
    I have several pages with RadCharts on them. When a user navigates to one of these pages in the asp.net application, he can view the chart just fine. If he tries to select another page from the menu the application logs him off and he is thrown back to the login screen. Has anyone encountered this before? If so, any suggestions would be greatly appreciated. I should  mention that all works fine in my development instance. This weird behavior is happening on the production server (in a shared hosting environment).
    Thank you,
    Michael
  2. Ves
    Admin
    Ves avatar
    2879 posts

    Posted 06 Jun 2013 Link to this post

    Hi Michael,

    We have not received such reports so far. RadChart uses session by default, not sure if this might be related, but you can try to switch the chart to non-session mode as described here.

    Best regards,
    Ves
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Michael Weiss
    Michael Weiss avatar
    6 posts
    Member since:
    Jun 2006

    Posted 06 Jun 2013 Link to this post

    Hello
    The solution was to increase the virtual memory for the app pool the application runs in.
    Best Regards,
    Michael
Back to Top