This is a migrated thread and some comments may be shown as answers.

Unknown server tag 'telerik:RadHtmlListField'

1 Answer 102 Views
Editor
This is a migrated thread and some comments may be shown as answers.
claudz
Top achievements
Rank 1
claudz asked on 14 Jun 2011, 06:45 AM
Hi Telerik,

We are running MOSS 2007, IE8, and RadEditor version 5.8.0

We are receiveing the following error in our server event logs:

Event Type: Error
Event Source: Windows SharePoint Services 3
Event Category: Web Controls
Event ID: 7043
Date:  14/06/2011
Time:  1:10:55 PM
User:  N/A
Computer: ISSMOSS
Description:
Load control template file /_controltemplates/RadEditorList.ascx failed: Unknown server tag 'telerik:RadHtmlListField'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I've opened up the RadEditorList.ascx file and this is the code:

<%@ Control Language="C#" AutoEventWireup="false" %>
<%@Assembly Name="Microsoft.SharePoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" %>
<%@Register TagPrefix="SharePoint" Assembly="Microsoft.SharePoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" namespace="Microsoft.SharePoint.WebControls"%>
<%@ Register TagPrefix="telerik" Assembly="RadEditorSharePoint,Version=4.5.0.0,Culture=neutral,PublicKeyToken=1f131a624888eeed" Namespace="Telerik.SharePoint.ListFieldEditor" %>
<%@ Register TagPrefix="radE" Assembly="RadEditor.Net2, Version=7.3.2.0, Culture=neutral, PublicKeyToken=852c9eb6525c1b53" Namespace="Telerik.WebControls" %>
<SharePoint:RenderingTemplate ID="RichTextField" runat="server">
 <Template>
  <telerik:RadHtmlListField id="RadTextField" runat="server" FontSizeCoef="7" />
  <span dir="<%$Resources:wss,multipages_direction_dir_value%>" id="originalEditorContainer" runat="server">
   <asp:TextBox ID="TextField" TextMode="MultiLine" runat="server" />
   <INPUT ID="TextField_spSave" TYPE=HIDDEN NAME="TextField_spSave" runat="server"/>
  </span>
 </Template>
</SharePoint:RenderingTemplate>


Any ideas as to what might be causing the error in the event log to appear?

Thanks,
Claudz

1 Answer, 1 is accepted

Sort by
0
Stanimir
Telerik team
answered on 16 Jun 2011, 12:29 PM
Hi Claudz,

If you are using RadEditor for MOSS 5.8.0 the only two files, which are related to the control in the _controltemplates folder should be TelerikRadEditorHtml.ascx, TelerikRadEditorText.ascx. From the provided code I can see that you have been using 4.5.0.0 version of RadEditor for MOSS. I guess that something went wrong during the upgrade. So here is what I suggest you to do.

1. Disable the RadEditor for MOSS related features. You can find information about the features in the following online help articles:
Using RadEditor in List Items
Using RadEditor in Web Content Management scenario (the first part of the article).

2. Uninstall RadEditor for MOSS. Follow the steps in this article Uninstalling RadEditor.

3. If there is a RadEditorList.ascx file in your _controltemplates folder (by default it is c:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\CONTROLTEMPLATES), delete it.

4. Execute an iisrest command here.

5. Install RadEditor for MOSS 5.x.x (Installing RadEditor in a MOSS 2007 farm). Since you have been using RadEditor for MOSS 4.5.0 you can also follow the instructions in the upgrade article:
Upgrade Instructions from version 4.x to version 5.x. If you decide to upgrade to the latest version of RadEditor for MOSS, which now is 5.8.9, review the following online help article: Upgrading to a newer version of RadEditor for MOSS

I hope this helps.


Kind regards,
Stanimir
the Telerik team

Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

Tags
Editor
Asked by
claudz
Top achievements
Rank 1
Answers by
Stanimir
Telerik team
Share this question
or