Thank you for the comprehensive feedback and, please, excuse the inconvenience!
I just reviewed the logs you sent us and it seems that the installation of RadControls for WPF has failed three times with the same error trying to deploy an internet shortcut.
Here is the exact error:
Error 0x80040154: failed to create Internet shortcut 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Telerik\RadControls for WPF Q3 2011\RadControls for WPF Online Documentation.url'
A possible reason for the error could be the lack of write permission for the given folder. Could you please check if you have administrative privileges for it?
By the way, the logs are currently temporary and are not designed to be reviewed, but we plan to make them visible in our upcoming release. You are right that this might help you and us in resolving any installation issues.
Regarding the disappearing Telerik folder, this is part of the rollback process, which removes all the deployed items in case of failure. The main goal is to leave the machine in the same state as before the installation.
I hope this information is helpful. Please, let me know if you find out something about the shortcut folder.
the Telerik team
Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>