Unable to get property 'getConnector' of undefined or null reference

2 posts, 0 answers
  1. Ronald
    Ronald avatar
    2 posts
    Member since:
    Sep 2013

    Posted 16 Nov 2015 Link to this post

    I am receiving the following error when trying to run the form with the Telerik Diagram. Version is 2015.1.401.45 . I'm using IE11. And .net Framework = 4.5

     

    0x800a138f - JavaScript runtime error: Unable to get property 'getConnector' of undefined or null reference

     

    The line directly above this error is on 

    var bp=X.getShapeById(bq);
    return bp.getConnector(Y.connector||d);

     

    Please let me know if more information is required. Thanks!​​

  2. Vessy
    Admin
    Vessy avatar
    1381 posts

    Posted 17 Nov 2015 Link to this post

    Hi Ronald,

    I am afraid that the provided information is not enough for us to determine the cause of the problem. Can you, please, prepare and send us sample runnable page replicating the case and send it so we can examine the problematic configuration on our side?

    Regards,
    Vessy
    Telerik
  3. UI for ASP.NET Ajax is Ready for VS 2017
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