[Silverlight] Umlaute (ä ü ö) in PDF Export

3 posts, 1 answers
  1. Jens
    Jens avatar
    19 posts
    Member since:
    Aug 2014

    Posted 04 Aug 2015 Link to this post

    Hey,

    I'm using a RadfixedDocument to create a Report and the PdfFormatProvider to export the Report to PDF.

    Everything works fine, except for german Umlaut Letters (ä, ö, ü). They just disappear in the generated PDF. I couldn't find a switch in the Export Settings or anything else, can you give me some directions?

     Cheers,

    Jens

  2. Answer
    Deyan
    Admin
    Deyan avatar
    135 posts

    Posted 05 Aug 2015 Link to this post

    Hello Jens,

    Thank you for contacting us.

    As mentioned in this RadPdfProcessing fonts documentation article all fonts that are not from the standart 14 fonts should be embedded in the PDF file. Due to Silverlight limitations we cannot access the system font files and cannot embed them by default in Silverlight. This causes the issue with the missing umlaut letters.

    In order to workaround this issue there are two options: I am attaching a demo PDF file that containes correctly exported umlaut letters. This PDF file is exported by slightly modifying the worksheet content in the RadSpreadProcessing SDK example.

    I hope this is helpful. If you have any other questions or concerns please do not hesitate to contact us again.

    Regards,
    Deyan
    the Telerik team
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  3. Jens
    Jens avatar
    19 posts
    Member since:
    Aug 2014

    Posted 10 Aug 2015 Link to this post

    Thanks for the example.

    Workaround was to use docx Export instead ;)

    Cheers,

    Jens

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