tooltip error using onajaxupdate in master page

2 posts, 0 answers
  1. steve matheson
    steve matheson avatar
    28 posts
    Member since:
    Jul 2005

    Posted 17 Oct 2009 Link to this post

    I am using the q1 2009 version of tooltip (in VB) to create a user control that opens a tooltip from a javascript function (a dbl click on some text) and then loads a user control into the tooltip. The idea will be to feed the selected text into a database query in the new user control.

    Currently this works fine when running in a stand-alone page but when it is added to a master page or template page
    when the tooltip opens I get a javascript error: " LENGTH is null or is not an object"
    I've tried numerous ideas and have tried to find some relevant references in the forums but have not found a fix that works yet.
    What is the best way to avoid this error?

    A basic version of the code used for the user control containing the tooltip manager is below:



    script runat="server">



    Protected Sub tooltipupdate(ByVal sender As Object, ByVal e As Telerik.Web.UI.ToolTipUpdateEventArgs)



    Dim ctrl As Control = New Control


    ctrl = Page.LoadControl(





    End Sub











    <telerik:RadScriptBlock ID="RadScriptBlock1" runat="server">



    <script type="text/javascript">




    function showToolTip(element)






    var searchString = "";



    if (window.document.selection)




    var rng = window.document.selection.createRange();


    searchString = rng.text;



    else if (window.getSelection)



    searchString = window.getSelection().toString();



    if (searchString)




    var tooltipManager = $find("<%= RadToolTipManager1.ClientID %>");




    if (!tooltipManager) return;




    var tooltip = tooltipManager.getToolTipByElement(element);


    tooltip = tooltipManager.createToolTip(element);



    element.onmouseover =














    telerik:RadToolTipManager ID="RadToolTipManager1"
































    <div runat="server" id="dblclk1" ondblclick="showToolTip(this)" >some text here</div>






  2. Svetlina Anati
    Svetlina Anati avatar
    2795 posts

    Posted 22 Oct 2009 Link to this post

    Hello steve,

    I examined your code and I also built up a test demo based on it but unfortunately to no avail - I did not get any error. Would you please examine my test page and let me know what should I do in order to replicate the problem? Once I analyze the problem locally, I will do my best to help.

    Kind regards,
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
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