Timeout error to connect with browser the first time

[Juan]

Hi everyone,

Just to report you that most of the time that we run a test, the first time we are getting a timeout error when the test is trying to connect with the browser (IE8, IE9, Chrome, Safari or Firefox). We need to cancel the test and run it again, and in the this second time the test runs correctly without timeout errors. 

We are using VS and the Browsers extension are installed and enabled.
Does anyone know what is happening this?

Thanks in advance,
Juan

[Anthony]

Hello Juan,

We haven't experienced this issue on our side. Do the browsers launch quickly when opened manually? Is it possible the browser takes more time to load than the standard 20 second timeout?

You can increase the timeout used to wait for a client to be ready after initial launch like this:

Manager.Settings.ClientReadyTimeout = 60000;

Alternatively you can catch the timeout exception and launch again:

try
{
    Manager.LaunchNewBrowser();
}
catch (System.TimeoutException)
{
    Manager.LaunchNewBrowser();
}

All the best,
Anthony
the Telerik team

[Juan]

Hi Anthony,
Thanks for your response!

The browser is launching quickly manually, the problem is when Telerik tries to connect to the browser, most of the time the browser window only show the message: "Preparing browser for automation..."

I've attached an example screenshot. But, let me try your suggestions and I'll let you know.

Thanks,
Juan

[Patrick]

Have you tried running VS in Administrator Mode?

[Juan]

Hi Patrick,

Yes, some of the machines that we use for the tests is with the Administrator user.
I don't think that could be the problem, at least not all the problem.

Thanks,
Juan

[Patrick]

If these are win vista/7 platforms you have to right click "run as Admin".  I say this because I was getting the same issue prior to doing a run as admin.

Pat

[Juan]

Actually, your suggestion make sense.

I'll let you know guys how it goes,
Thanks for that!