Text does not appear in RAD Editor

3 posts, 0 answers
  1. Vitor
    Vitor avatar
    4 posts
    Member since:
    Feb 2011

    Posted 30 Mar 2011 Link to this post

    Hi,

    I successfully deployed MOSS 2007 RAD Editor 4.5.6 in a VM, but a strange thing happens:
    if I access the Sharepoint web application inside the VM the RAD Editor control works just fine, but if I access it outside the VM with IE, no cursor or text appear in design mode. If I click in the textbox and write something, and then switch to HTML mode the written text appears as well as the cursor and I edit the text with no problems. If I switch back to Design the text and the cursor disappear again.

    This only happens with IE. With Firefox and Chrome everything works fine.

    Can you please help me to understand what's happening?

    Best regards

    Vitor
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 31 Mar 2011 Link to this post

    Hi Vitor,

    Could you confirm with which version of IE you experience the problem? Is it IE9. If so you should know that we stopped enchasing the Lite version of RadEditor for MOSS 4.x two years ago so there might be some glitches when using it browsers released after that. What I recommend you is using the ASP.NET AJAX version of RadEditor for MOSS 5.x. You can download a fully functional trial version and upgrade to it. Here you can find the instructions: Upgrade Instructions from version 4.x to version 5.x

    Greetings,
    Stanimir
    the Telerik team

  3. Vitor
    Vitor avatar
    4 posts
    Member since:
    Feb 2011

    Posted 31 Mar 2011 Link to this post

    Thanks Stanimir for your quick reply.

    Indeed, the problem is the browser's version. I'll upgrade the RAD Editor from version 4 to version 5 as you suggested.

    Best regards

    Vitor
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