Strange spellcheck behavior

13 posts, 0 answers
  1. lisal
    lisal avatar
    22 posts
    Member since:
    Mar 2007

    Posted 10 Sep 2008 Link to this post

    The spellcheck feature in our radEditors is a little buggy. 

    • First, the misspelled words aren't highlighted in yellow on my screen, but they are for my co-workers. 
    • Secondly, if the user has a long narrative and the spellcheck is down at the bottom of the screen, it covers the highlighted word when it displays suggested words (1024 by 768 screen resolution, possibly others).
    • Also, if the text has several misspelled words in it, the spellcheck will randomly stop or the text will scroll uncontrollably for a few seconds and then the spellcheck will stop working (you still have the option to hit "Finish Spellcheck", but it no longer gives suggestions for the misspelled words).  
    • Finally, if you add two unknown words to the dictionary in a row, the spellcheck also stops (instead of a word being highlighted, a cursor appears in the text and the spellcheck only works again if you click a few times). 

    Our users are getting a bit frustrated with the unpredictability of the spellcheck feature.  Do any of these bugs have fixes?  Have you heard any complaints about any of these things before?

    Thanks,
    Lisa

  2. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 16 Sep 2008 Link to this post

    Hi Lisa,

    Straight to the points:
    1. Are you able to reproduce the problem with the Default Example of RadEditor?
      The misspelled words in the editor's content area are highlighted in yellow with the following class:

      .RadEWrongWord
      {
          background-color: yellow;
      }

      and if it is overridden by some other class on your page with the editor this could be the reason for the problem.

      You can try to fix the problem by setting the CssFiles property to point to an external EditorContentArea.css file in which you need to put the .RadEWrongWord class above:

      <telerik:RadEditor ID="RadEditor1" Runat="server">
         <CssFiles>
             <telerik:EditorCssFile Value="~/EditorContentArea.css" />
         </CssFiles>
      </telerik:RadEditor>

      If you still experience any problems, open a support ticket and send a sample project that demonstrates the highlighting issue.
       
    2. The suggestion popup should be also visible in the browser and when the misspelled word is down at the bottom of the screen, the popup is positioned over the word. We agree that this is not convenient and we have an idea how to position properly the suggestions menu.
       
    3. Could you please, provide steps demonstrating how to reproduce the problem along with sample content?
       
    4. We are aware of this problem and it is logged in our bug tracking system.

    Best regards,
    Rumen
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. lisal
    lisal avatar
    22 posts
    Member since:
    Mar 2007

    Posted 22 Sep 2008 Link to this post

    Thank you - you answered the most urgent needs.  I will post additional information when I have more time to look into these bugs (have more pressing issues currently).

    Lisa
  5. Phil Brommer
    Phil Brommer avatar
    1 posts
    Member since:
    Sep 2008

    Posted 28 Oct 2008 Link to this post

    We too are getting reports of inconsient behavior with the Ajax Spell Check on the AJax Rad Editor.

    This behavior has been reported:
    1.  If the text has several misspelled words in it, the spellcheck will randomly stop or the text will scroll uncontrollably for a few seconds and then the spellcheck will stop working (you still have the option to hit "Finish Spellcheck", but it no longer gives suggestions for the misspelled words).  

    Are any fixes available?

    Thanks!
    Michelle
  6. Tervel
    Admin
    Tervel avatar
    1337 posts

    Posted 29 Oct 2008 Link to this post

    Hello Phil,

    Such erratic behavior has not been reported so far. Can you tell us which Telerik.Web.UI version you are using? Also - do you notice the same behavior in all browsers, or just in one particular browser?
    Are you able to reproduce the problem in our online editor demos - using a content of your choice?
    The default editor demo is available at:
    http://demos.telerik.com/aspnet/prometheus/Editor/Examples/Default/DefaultCS.aspx


    Best regards,
    Tervel
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  7. michelle
    michelle avatar
    16 posts
    Member since:
    Jul 2008

    Posted 29 Oct 2008 Link to this post

    Hi Tervel,

    I am able to reproduce the behavior in the default editor demo at the Telerik website.  We are using the the Q2 2008 version of the Ajax Rad Controls.  The browser is Internet Explorer 7.0.5730.11. 

    The behavior:
    Kick off spell checker.  Misspellings are highlighted.  On first misspelling, select word from dialog box, change all instances.  Spell checker continues through document changing all instances.  Sometimes the next misspelling dialog box is displayed before all instances are corrected, sometimes the next dialog box is displayed while instances are being correct.  Clicking ignore all in the displayed dialog box after clicking change all instances will stop the spell checker.  Clicking the Finish Spellchecking button from the toolbar, the misspelling dialog box is not displayed, and  the script continues to each misspelling and eventually stops responding. The content is very long...over 375,000 characters.   Is there a character limitation?

    Thanks!
    Michelle

  8. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 03 Nov 2008 Link to this post

    Hi Michelle,

    The problem could be related to that you are editing a very long content (over 375,000). Are you able to reproduce the problem with the original content in the Default Example?

    In addition, could you please, open a support ticket and send a sample long content for test in a text file and if possible a video demonstrating the problem with the Default example? Thus I will be able to test the content and reproduce the problem. The issue could be also related to the content itself.

    Best regards,
    Rumen
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  9. Adam
    Adam avatar
    4 posts
    Member since:
    Oct 2008

    Posted 26 Mar 2009 Link to this post

    You don't need a special repro for the problem, just use your own demo site at: http://demos.telerik.com/aspnet-ajax/editor/examples/default/defaultcs.aspx

    Simply start spell check and ignore the suggestions until about the 4th one, which will pop-up below the window and when you try to scroll to that suggestion, the spell check pop-up disappears and you have to restart your spell check.

    What should happen is that the scroll window stays in sync with where the spell check pop-up is. What is the resolution for this problem currently? I am using IE7 and Firefox, both show the problem.

    Thanks!
    Adam
  10. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 31 Mar 2009 Link to this post

    Hi Adam,

    I tried to reproduce the problem following your steps but without success. Could you please, see the attached video that demonstrates my test and let me know what I am missing? This will help us to reproduce the problem and enhance the ajax spellchecker.

    Thank you for your assistance in advance!

    p.s. I used Rar compression to archive the video because of the huge video file size and better media compression  - you can use WinRar to extract the file to your computer or the free 7-Zip tool.


    Best regards,
    Rumen
    the Telerik team

    Check out Telerik Trainer , the state of the art learning tool for Telerik products.
  11. Adam
    Adam avatar
    4 posts
    Member since:
    Oct 2008

    Posted 27 Apr 2009 Link to this post

    Your video does not perform the steps needed to repro.

    I was going to provide a screenshot of the issue and it happens for me in both Firefox and IE7, but I don;t see how I can attach files to this post.

    Repro steps are to navigate to the URL http://demos.telerik.com/aspnet-ajax/editor/examples/default/defaultcs.aspx , click spell check button, choose ignore the first two spell check hits, and the third hit shows up way below the scroll bar instead of scrolling the window to match where the hit is found. The third spell check hit is the word Netscape, and the spelling suggestion dialog appears way below the text window.

    Thanks!
    Adam

  12. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 30 Apr 2009 Link to this post

    Hello Adam,

    Thank you for the explanation, which helped us to reproduce the reported behavior. I logged it for enhancement in our ToDo list and we will try to fix it for a future version of RadEditor.

    We do appreciate your help on improving our controls and I updated your Telerik points.

    Please, note that the forums do not allow attachments due to security reasons. You can send files only via a support ticket.

    Kind regards,
    Rumen
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.
  13. Adam
    Adam avatar
    4 posts
    Member since:
    Oct 2008

    Posted 30 Apr 2009 Link to this post

    Thanks for the info. What is the bug number so we can discuss it with our Telerik Sales rep? This issue affects our ability to use the control so we encourage a quick fix for it.

    Thanks!
    Adam
  14. Lini
    Admin
    Lini avatar
    2144 posts

    Posted 05 May 2009 Link to this post

    Hi Adam,

    The bug ID is #34546. We have scheduled the fix for the next RadControls for ASP.NET AJAX service pack release (due in the second half of this month).

    Kind regards,
    Lini
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Check out the tips for optimizing your support resource searches.
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